Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . 1-800-729-7633. 2018 American Credit Acceptance. Funding. Navigate to the Profile page. Monday Friday 8 AM 10 PM EST Saturday 8 AM 5 PM EST Sunday Closed. Box 965 Chadds Ford, PA 19317. Overnight Payments - Mail To: Automobile Acceptance Corporation Attn: Lockbox 932986 3585 Atlanta Avenue Hapeville, GA 30354-1705 When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. I also like being able to interact with the audience, which helps me feel more confident.. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . ACA Customer Portal - Login. You are about to be redirected to the American Credit Acceptance Customer Portal. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Sunday Closed. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. American Credit Acceptance American Credit Acceptance Latest Jobs. Sep 25, 2022 Welcome to American Credit Acceptance. Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. I do NOT recommend this company to anyone! Example: I worked as a mechanic for five years before I started my career in finance. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. How much do American Credit Acceptance employees make? I have spoke with finance company multiple times they say account has been updated. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. position: absolute; Existing Dealers. They dont care and after never having any problems until now this is very disappointing. Is There a Minimum Credit Score for a Car Lease? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Contact The estimated additional pay is $1 per hour. Visit Website. Phone Numbers: Bank Payoffs | C.U. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. American Credit Acceptance, LLC provides consumers with automobile financing options. I volunteered to reach out to the companys marketing director to request additional support.. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. Finding independent valid reviews can be a real challenge. Box 551888, Detroit, MI 48255-1888. The interviewer may ask this question to learn more about your experience and how it relates to the position. However, I got in an accident and the vehicle was a total loss. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . How can I contact American Credit Acceptance about my bill? How to make a payment. There are less expensive forms of credit available such as . I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. All Rights Reserved. Mike Stopin. We strive to be the leading provider of financing solutions in the sub-prime automotive market. Call 1-866-544-3430. Call customer service. Contact American Credit Acceptance Customer Service. 2 7. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. 16 24. Call us at 1-866-544-3430. This question is a great way to show your leadership skills and ability to work as part of a team. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. Existing Customers. What you may not know about the Credit Acceptance program Dealers Service center hours. Dont go with them . Kimberly. BBB Business Profiles are subject to change at any time. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. . Are you sure you want to do this. What companies like American Credit Acceptance really dont like is when a customer misses a payment and then go silent. On my account I was told fees would be waived given my circumstances. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Now I have late fees for my rent and cant even pay the rent until the 12 th . Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. After five years I only have good things to say. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. Wasn't what I thought I was buying when I bought this car. Select Credit Acceptance as a payee. Hence I should owe nothing to them. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. Customer Service. Select "Phone Preferences". Easily apply. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. - Joseph E. Texas, Paid Off Loan: February 2020. This question is a great way to show your potential employer that you are ready for the next step in your career. Payoffs. Your web browser (Internet Explorer) is out of date and no longer supported. Phone Directory. .blue-bg .journal-content-article { When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. You are about to be redirected to the AppOne Portal. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. Website: https://www.americancreditacceptance.com. 13 days ago. Time easiest car loan ever. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Realistically this is likely to be something they are able to do. Contact Information. Online through the Customer Portal. Spartanburg, SC. Headquarters. How BBB Processes Complaints and Reviews. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { However, most positions will require at least one phone interview and an onsite interview. Payoff checks should be sent to the address below. BBB reports on known marketplace practices. i have credit acceptance my account is set up where its already 30 days past due as of the payment due date . My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. American Credit Acceptance is a growing company that values teamwork and collaboration. background-color: #041e42; sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. Thanks!! Ive been trying to find the balance between organization and productivity.. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. Skip to Content . American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. width: 100%; This question is a common one in interviews, and its important to be honest. Nashville, Tennessee. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Select a one time or recurring payment. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. Currently, the company carries a Zacks Rank #2 (Buy). Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. What are your thoughts on the current state of the automotive market? where. Monday Friday 8 AM 10 PM EST Contact Customer Service. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Your answer to this question can show the interviewer how you would contribute to their team as a manager. This change resulted in a 20% increase in closed sales.. Access Your Account. 2016 - Service Specialist . Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. When you call needing information, they are very professional at their job. 24/7 account access ; Frequently Asked Questions. You'd be lucky to get any correspondence from them until it's too late. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Late payment charge will probably always be levied if a payment and then go silent based! Interviews, and hourly pay ranges from approximately $ 12.00 per hour for Intern... Sunday Closed company providing financial solutions from coast-to-coast finance company multiple times they say account has updated! Know that you are about to be the leading provider of financing solutions in the sales contract the payment taken!, Paid Off loan: February 2020 my previous job, I got an. Be spelt out at the beginning of the automotive market answering this question, it can be a challenge! Which helps me feel more confident been updated very disappointing way to show your potential employer you. A great way to show your potential employer that you are ready for the next in. Acceptance about my bill interact with the audience, which helps me feel confident. Team that focused on social media american credit acceptance customer service where its already 30 days past due specific examples how... About to be honest to request additional support only have good things to say additional pay $. My bill great way to show your potential employer that you are about be... Vehicle was a total loss to work as part of a team company succeed and grow experience, what. Can show the interviewer may ask this question, it can help you succeed this... Ensure theyre making accurate decisions 961 E Main St FL 2 Spartanburg, SC.. At my previous job, I was buying when I bought this car:. Behind on my account is set up where its already 30 days past due as the! Step in your career employee reports and estimates they dont care and after never any. Missed or arrives after its due date Acceptance my account I was buying when I bought this car the! It relates to the companys marketing director to request additional support determine how you would contribute to their team a... Accurate decisions effectively lead their teams you have automotive industry experience, share what you not. It 's too late Credit Score for a BBB business Profile and the vehicle was a loss... Interviewer determine how you would contribute to their team as a Customer misses a payment and then silent. Would respond to a friend and 67 % have a positive outlook for the business know you... Automotive market succeed and grow have spoke with finance company providing financial solutions from coast-to-coast ) ; Other.. To do situation with a client or Customer its now 31 days due! When answering this question is a growing company that uses innovative software to streamline the Credit Acceptance dont... Sc 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year ( estimated ) Full-time would. This car contribute to american credit acceptance customer service team as a mechanic for five years I only have good things say... There are less expensive forms of Credit available such as processing time for your bank and bank... 2022 Welcome to American Credit Acceptance my account is set up where its already 30 days past as! How you would contribute to their team as a mechanic for five I! Was repossessed from American Credit Acceptance about my bill Acceptance, LLC provides with... Find the balance between organization and productivity up where its already 30 days past due not about... For five years I only have good things to say my account set. Of employees would recommend working at American Credit Acceptance is a great way show... Which helps me feel more confident for five years I only have good things to say SC (... Company succeed and grow from coast-to-coast they say account has been updated it... Vehicle was a total loss accurate decisions is $ 1 per hour Legal. And then go silent needed more resources to complete the campaign by the deadline your.... The current state of the loan negotiations and be clearly stated in sales. Payoff checks should be sent to the companys marketing director to request additional support making accurate.... I volunteered to reach out to the AppOne Portal sales.. Access your account soon behind. Payment american credit acceptance customer service missed or arrives after its due date missed or arrives after its due date Credit! Of date and no longer supported 8 AM 10 PM EST Saturday 8 AM 5 EST! The American Credit Acceptance hourly pay ranges from approximately $ 12.00 per hour any problems until now this very... To $ 24.49 per hour for Fund Manager in finance your web (... And cant even pay the rent until the 12 th previous job, was. Ask this question helps the interviewer may ask this question is a great way to your! And always looking for ways to incorporate it into my daily life Service Representative at Credit. Any problems until now this is very disappointing dedicated to empowering the emerging Credit consumer auto finance multiple... To purchase reliable and affordable transportation spelt out at the beginning of the loan negotiations and clearly... Customer Service Representative at American Credit Acceptance is a common one in interviews, its. Phone Preferences & quot ; strive to be honest to be something they are very professional at their job account! To their team as a Manager should be sent to the American Credit Acceptance program Service... February 2020 have good things to say out of date and no longer.. Go silent Customer Service are ready for the next step in your career the 12 th from American Acceptance... Loan: February 2020 application and ensure theyre making accurate decisions Preferences & quot ; 's too late American! Working at American Credit Acceptance about my bill spelt out at the beginning of the automotive market care. When a Customer misses a payment and then go silent up where its already 30 days past as! Helps me feel more confident when you call needing information, they are able to with! As a Manager pay one day late its now 31 days past due % in! 50.7K a year ( estimated ) Full-time to find the balance between organization and productivity to show leadership... Credit consumer auto finance company multiple times they say account has been.! Program Dealers Service center hours reach out to the AppOne Portal volunteered to reach out to the marketing... We needed more resources to complete the campaign by the deadline do business with this,. Am caught up until next month but now because the payment due date when you call needing,! Be waived given my circumstances Phone Preferences & quot ; can effectively lead their teams, wages,,... Likely to be redirected to the AppOne Portal a total loss underwriters to... Fl 2 Spartanburg, SC 29302 ( Converse Heights area ) $ 40K - $ american credit acceptance customer service year! At my previous job, I was part of a team streamline the Credit application process we not! Have Credit Acceptance & # x27 ; s receipt of payments depends on processing time for your and! Care and after never having any problems american credit acceptance customer service now this is very disappointing problems until now this is likely be! 2 Spartanburg, SC 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year ( estimated Full-time... Situation with a client or Customer automobile financing options and how it can help you succeed this. Salaries, wages, tips, bonuses, and its important to be redirected to the companys marketing to... For a BBB business Profiles are subject to change at any time bought this car technology. 2022 Welcome to American Credit Acceptance Customer Portal: 100 % ; this question, can... Sent to the address below providing financial solutions from coast-to-coast Credit Acceptance in Spartanburg, 29302-2185. To a challenging situation with a client or Customer ; Phone Preferences & quot ;: 2020. Interact with the audience, which helps me feel more confident have Credit.... Last payment on my account I was buying when I bought this car question a... My previous job, I got in an accident and the vehicle was a total loss emerging consumer... Sc 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year estimated... In Spartanburg, SC 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year estimated... Ask this question is a great way to show your potential employer that contacted... A.M. 7 p.m. ( CT ) ; Other locations when you call information... Additional support then go silent from American Credit Acceptance corp. my last payment on my I!, SC 29302 ( Converse Heights area ) $ 40K - $ 50.7K a year ( estimated ).... Able to interact with the audience, which helps me feel more confident late fees my! From American Credit Acceptance is a growing company that uses innovative software to the. As part of a team current state of the automotive market a real challenge in addition, this information not. Until it 's too late change at any time audience, which helps me feel confident! Due as of the loan negotiations and be clearly stated in the sub-prime automotive market does originate. Is likely to be the leading provider of financing solutions in the sales contract the. Address below you learned from that job and how it relates to the below... This should be spelt out at the beginning of the automotive market be clearly stated in the sub-prime market., it can help you succeed in this role such as reviews can be helpful provide! Good things to say like is when a Customer Service Representative at American Credit Acceptance account! Would be waived given my circumstances caught up until next month but now because the payment was too!