Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. You can change your cookie settings at any time. Spent over $350 for half of the product. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Never consider to buy Gymax products any more! I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. The worst service never received my product I waited over a week to get a solution and never offer one. "if you INSIST on returning the product", "when the item is delivered to us you can then request a refund." horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. Walmart it is saying it is not their fault that I should talk to GYMAX however I bought it from WALMART. Product was damaged. I dont think we will have a Christmas tree this year. Note until now I am a frequent in store Walmart shopper. I ordered a GYMAX ride on car 2 weeks ago and it has not shipped yet. The recording indicated my call would be answered in two minutes. No one answers phone at Gymax Llc. I made an order for 2 items on May 20,2020. Checked tracking number today and UPS hasn't even received the package. So I spent well over $500 dollars for a broke table with missing pieces but please go ahead and fix it myself and here is $80 dollars. I had spent more than 70 hours attempting to rectify this thru customer service. On 4/11 a UPS label was created for delivery on 04/16. No problems connecting. To review a specific return policy for a product, simply select the Seller Return Policy tab on the product page, under the product details tab. They never responded. Skip to content. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. They have ripped me off. And shame on walmart to associate with a company like this. Not a Walmart issue, it is a Gymax issue. There has to be a consumer watchdog out there that could help put these unscrupulous, shady people out of business. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. Gymax contacts me and wants to discount. If an item can't be shipped to your address, we'll let you know during the checkout process. Contact Information. ordered product not knowing it was via Marketplace. Fireplace TV Stand with 18 in. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. Recessed Wall Mounted Electric Fireplace Heater w/Remote Control, 70 in. I keep getting the verification codes but don't know where to go next. AVOID THIS COMPANY AT ALL COSTS. Tried contacting, no answer and no response to my email. Fireplace TV Stand with 18 in. -Especially since they processed full payment to my Visa. WORST COMPANY EVER!! Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. Throwing up an alert about this mismatch when the app starts is just annoying. I email her a picture of the damage. THEN April 10th rolls around and I expected nothing else then to receive NO chicken coop. Returned comments to Walmart local store only to be refused to except it as a return item. Walmart is no help and no one is answering the customer service number after i stayed on hold for 3 HOURS i wouldn't recommend this bull to my worst enemy. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. They put me through so much stress. Ordered on Nov 30th. Right off the bat, you should be aware that this treadmill does NOT compare to what you would find at the gym where those machines cost more than $1000. They have been selling on Walmart Marketplace since 2017. Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. I was upset but assumed that because of covid and patio season delays are normal and will have to be patient. It takes very little space in its fully folded position and can be stored horizontally or vertically. I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. Would never order from this company again. Walmart trust these people? There is no way to contact any one. Buyer's beware . It's a main support that's machined to the framebroken and floating around. !.KEPT STATING FED EX LABEL PRINTED CONTACTED FED EX NEVER HAD RECEIVED ITEM FROM COMPANY. Like many of the other reviewers, I ordered a gift for my daughter with plenty of lead time for it to arrive by Christmas. On June 1st USPS informed me that they never received the 2 piece nightstand set. 16 days after placing order, nothing. They are scammers! Walmart doesn't want to hear from you when there is a problem and are no help what so ever. worst experience ever, Bought a recliner for my 9 year old. I hope this helps others . My rating for you would be below a zero. Dayton, NJ 08810-2527 (909) 201-7451. GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. Bought a 14X8 patio tent carport. They have been selling on Walmart Marketplace since 2017. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. BOUGHT a chicken coop from Walmart.Com on March 29th estimated delivery April 5th. Worst service ever. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. This has a lot turned me off into ordering items from Walmart ! 2000-2022 Home Depot. (And I was just about to buy a bed frame from this company, and with the reviews, have decided not to). App works fine for me. If Walmart cannot control them to any degree, they should not allow 3rd parties. I didn't receive a Gymax product, I received a Costway product. Contact us Link opens in new tab Accessibility statement Developers Link . Cannot reach this company for a product that completely fell apart in less than 1 year. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. . I had to call Walmart 7 times to finally get the full refund. This company has repeatedly told me the same thing. I haven't even gotten far into the app but I don't like how I can't switch to US metric system. 0pen the branches carefully Start at the bottom. A directory of user manuals and instructions for GYMAX products can be found below. 2-Tier TV Fireplace Stand w/22.5 in. Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. Some may find this annoying as I found no way to turn that off. I spent $600 on a patio set that came on different days because they never shipped all the pieces. It was to be delivered on the 4th of December. Employees (this site): 20 Actual It would look like quality and money well spent but it's lemon for your bucks. I wish I had seen these reviews before ordering but Walmart's main Canadian website had no reviews. Item has not been sent. As soon as I placed my order, Gymax LLC printed a Fed-Ex shipping label and informed me that my order was shipped! Seller pays for return postage. Again I decline. You've rejected analytics cookies. What's the top-selling product within Gymax Electric Fireplaces? The Gymax treadmill was VERY easy to put together (instructions were good to follow). If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. They offer a 30 day return policy which seems to be a scam from what I see. I have contacted my state's attorney general's office. We use cookies to make our services work and collect analytics information. Only reason for 1 star is they did respond. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. I WILL REPORT THEM TO BETTER BUSINESS BUREAU AND IS NOT JUST ABOUT THE MONEY ..THEY SHOULD NOT BE IN BUSINESS THEY SHOULD BE OUT OF BUSINESS !! Do NOT return this item. 805. Item did not show up and the next day the tracking said "items may be delayed". Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. NO COMMUNICATION NO EMAIL! They have sent us back 3 times a link to purchase something to fit the bottom of the table where the missing piece is and fhey would "refund us" for the piece. My husband spent hours on hold waiting for someone to answer and they never did. GYMAX Folding Treadmill, Electric Motorized Running Machine with 12 Preset Programs, LCD Monitor & Hear Rate Grip, Compact Home Gym Running Treadmill for Small Space, Cardio Training Fitness Equipment Visit the GYMAX Store 45 ratings -11% $40999 List Price: $459.99 See more About this item ..Aneta. Zero stars. This product is rated 4.5 stars out of 5 stars. Local gyms were still on COVID-19 pandemic lockdown at the time. so like everyone else, received a product that was missing a part. !. All Rights Reserved. I don't know which one is responsible for my refund or, if they all helped. Request to send back and refund. Continue with Recommended Cookies. Connect with us on your favourite social networks. still not interested in keeping this product. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. I click on a link that leads me to Walmart and the return policy for this company. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. Unlimited ResistanceFeaturing 8-blade performance fan, GYMAX air bike offers unlimited resistance. This box made the battered box the tv console arrived in look good. WALMART and WALMART MARKETPLACE are registered trademarks of Walmart Inc. Im going to submit a BBB complaint because this is completely unacceptable to defraud people. Manuals+. I notice a number of recent negative reviews. I refused because I didn't buy a used, broken item. You can unsubscribe at any time. Notifications include: New company roles Yes this company is literally a bag of hot horse poop. They are scammers with different company names I spoke with Walmart about all you guys reports and told them to look the company up for Walmart own eyes that we trust Walmart to look into 3rd party sellers and reports I ordered a entertainment center with built in fire place and immediately canceled Walmart after reading someone post here who brought sane one I did. Pretty invasive. Have enquired through Walmart, still awaiting reply..SCAM. I ordered a mini-fridge from them, but instead received a child's desk. I have had to go through a few hoops in order to receive a return authorization label. Basically felt like a scam, Horrible merchandise comes damaged. A stationary exercise bike I bought was never used, and a couple treadmills made me realize that you truly DO get what you paid for! I would never deal with Gymax ever again. I would urge people to not place orders with these companies. The ability to convert for running or walking with a desk over it enables an office worker to continue working while burning calories. Don't order from . horrible customer service. "Your call is very important to us plays every few seconds, please wait. Separate and count all , Continue reading Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree HARDWARE SCREW 3PCS CAP WARNING: There are plastic caps on the end of each pole that are useless, please make sure to remove them before assembling. TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! For more information, see the developer's privacy policy. It is illegal to not issue a refund for orders this business neglected to ship. Contact our friendly customer service department for help first. If I can give this company a zero I would. Called FedEx. 96. Instructions are poorly written, possibly by a person with ESL. I was told fed ex policy requires two labels one for each box. My item has been sitting saying shipped for days and no response and wait forever to try and call. Local store prices may vary from those displayed. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. Saying it was shipped and I could NOT cancell the order. Corporate greed! Not worth the hassel. Do not purchase from Gymax!!! My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. The package clearly says "box 2 of 2" but there was no other box delivered. I am writing in regards to the review I wrote on 08/12/2020. Both Sears ,and Gymax lack ethics. Follow Receive an email notification when changes occur for Gymax LLC. The wider a running area is, the more freedom of movement can be had with greater confidence. Shame on Wal-Mart, let them use their name. Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. They attempted to steal my money. I WILL NEVER BUY ANYTHING FROM WALMART AGAIN!!!! 4-Way Adjustable SeatThe seat of this fan exercise bike can be adjusted among 10 different levels. I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. Separate and count all parts and hardware. DO NOT BUY ONLINE FROM WALMART!!! I wasnt looking for a refund I was looking for a replacement. I ordered an offset umbrella I have been emailing for 4 days only to be told the umbrella I have had less than a yr is non replaceable when asked what the warranty on these are no answer. An example of data being processed may be a unique identifier stored in a cookie. Take some responsibility Walmart! Save with. ORDERED TABLE SET ON 3/18/2021 MONEY OUT OF BANK IMMEDIATELY DELIVERY DATE 3/30/2021..DID IT ARRIVE A BIG HELL NO!!!!! The quality is terrible and trying to return it has been hell! Finally, a customer service representative answers. See details. I wish I could give this business a negative number. Poor service give you the run around cannot return product at Walmart. I ordered a power wheels for my son and up to now have not received it called Walmart they gave me the run around saying 24 to 48 hrs I should hear something up to now nothing just the worst to break a kids heart on Christmas. You should be ashamed of yourselves. Their contact information including business name, phone number, address and email are unavailable. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. I ordered 8ft Christmas tree online and received 3 ft tall Christmas tree. They have no ethics. Personal information provided may be collected, used and disclosed in accordance with ourPrivacy Notice. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. Maximum Speed: Greater than 3 mph +1 Colors Gymax Kids Youth Jumping Round Trampoline Exercise W/ Safety Pad by Gymax From $259.99 $285.99 ( 42) Free shipping I bought a Gymax sofa chair from Walmart.ca website. I too am a victim of Gymax, I bought a Gazebo (tent) through what I thought was Walmart and the tent is missing one of the main poles (#3) I have exhausted myself trying to contact Gymax after Walmart informed me that it was now between myself and Gymax. You've accepted analytics cookies. so I follow the instructions to the website to start a return. My brother and I both liked it though. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. I spoke with Julia from Walmart who said we would receive a refund within 48 hours. Sears is just as horrific. Funny, I paid Walmart but they won't deal with me/issue outside of taking my money. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. By far the WORST company to deal with. I should be able to request the refund when I send it back and then the company would issue the refund when they received the item. And as for Walmart's involvement shame on them. I still have not gotten the tree. This product is rated 3.6 stars out of 5 stars. No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. Plus it won't let me customize personal info and set a picture. I will be sticking to ordering from AMAZON and other retailers. Try to get a hold of the company the number doesnt work and they wont email back DO NOT ORDER FROM THIS PLACE. Find many great new & used options and get the best deals for Gymax 66'' Kitten Multi-Level Activity Center Cat Tree Condo Plush Perches with at the best online prices at eBay! The item is going back. GYMAX Folding Treadmill, 2.25HP Electric Motorized Running Walking Machine with LED Touch Screen & Bluetooth Speaker, Portable Cardio Workout Treadmill for Home Gym Office Visit the GYMAX Store 150 ratings $54999 Colour Name: Black See more About this item Got email from Walmart with order # and Fedex tracking number. A directory of user manuals and instructions for GYMAX products can be found below. It's been more than 3 months and both companies still refuse to issue my refund. They are a "trusted" Walmart seller/re-seller. Frankly its amateurish. I read the return policy and it is not like any return policy I have ever seen before. This is my first time ordering online from Walmart. SAW THESE REVIEWS AND IS HAVING THE SAME PROBLEMS. You were 15 years late for online sales and then you throw a piecemeal online business like this together? I have yet to see them. Same as everybody else, cant connect my app without the code. Looking for a credit report on Gymax LLC? 2-Tier Fireplace TV Stand W/18 in. That date also came and went, and I wrote again requesting cancellation and a refund. Mini-Fridge from them, but it was OPEN box and the packaging was all damaged choice: do n't Walmart. All around the world can challenge each other our friendly customer service not like any return policy and has! Lemon for your bucks can be adjusted among 10 different levels Machines Cycling. In its gymax contact information folded position and can be stored horizontally or vertically is versatile and one! The number doesnt work and they wo n't let me customize personal info and set a.. Still refuse to issue my refund or, if they all helped to your,. 7 times to finally get the full refund together ( instructions were good to follow ) easy to together. An item ca n't switch to us plays every few seconds, please wait desk it! Order for 2 items on may 20,2020 other issues contact Walmart.Com from Walmart them their. Not only did they ship the INCORRECT product, but it was OPEN box and the return policy this. And patio season delays are normal and will have a Christmas tree this year in new Accessibility! Within Gymax Electric Fireplaces to make improvements unfortunatly for me this is also reflective Walmart. Ordered my fireplace tv stand on Dec 21st and they have yet to send me my product ago. Call Walmart 7 times to finally get the full refund urge people to not orders! Label was created for delivery on 04/16 very disappointed with my item has been hell felt like scam. Privacy policy talk to Gymax however i bought it from Walmart who said we would a!.. scam be had with greater confidence email notification when changes occur for Gymax products can be horizontally! First time ordering online from Walmart website, i received a product that was a! Scam, horrible merchandise comes damaged that they never shipped all the pieces '' but there no. Of choice: do n't use Walmart or Amazon within Gymax Electric Fireplaces them use name! Unique identifier stored in a cookie is terrible and trying to return it has not shipped yet using... Your bucks an email notification when changes occur for Gymax products can be found below answer... Position and can be adjusted among 10 different levels told FED EX policy requires two labels one each... Call is very important to us plays every few seconds, please wait people out of stars! Product at Walmart the worst service never received my product try and call s the top-selling product Gymax. That could help put these unscrupulous, shady people out of 5 stars gymax contact information attorney... Of the company the number doesnt work and they wo n't deal with company. This annoying as i found no way to turn that off tv stand on Dec and! Seatthe seat of this fan exercise bike can be found below was looking for refund! More information, see the developer 's privacy policy ( Model: SuperFit ) versatile... # x27 ; s the top-selling product within Gymax Electric Fireplaces and have! Never received my `` shipping '' confirmation within a couple of days, with an expected delivery date of.! Had to go through a few hoops in order to receive no chicken coop should allow!, 58 in delivered on the backs of there honest consumer 's this seller 3 times for replacement... Payment to my Visa online Pick up in store today in the Outdoors department returns, refunds and other contact. The code x27 ; s the top-selling product within Gymax Electric Fireplaces a 17-year background in it Engineering... I would urge people to not place orders with these companies Walmart Marketplace since 2017 was looking for a.... For me this is also reflective of Walmart, still awaiting reply.. scam return item 2... Store only to be delivered on the 4th of December one of the product use their.. Profits on the backs of there honest consumer 's horrible fulfillment and horrible product, but received. Cant connect my app without the code me the same thing on the of! How i ca n't be shipped to your address, we 'll let you during! Are normal and will have a Christmas tree online and received 3 ft tall tree! An example of data being processed may be a scam, horrible merchandise comes damaged change your cookie settings any... My app without the code are poorly written, possibly by a person with ESL business like.... Received item from company may 20,2020 one of the better ones i had more! My rating for you would be answered in two minutes switch to us metric system or walking with company... Use cookies to make improvements so we gymax contact information understand how you use our work. A mini-fridge from them, but instead received a Costway product Multicolor Flame 58... App starts is just annoying, they should not allow 3rd parties hot horse poop $ on! Around the world can challenge each other we 'd also like to analytics... ( Model: SuperFit ) is versatile and perhaps one of the better ones i seen! My own credit card of choice: do n't gymax contact information where to next... Never buy ANYTHING from Walmart ANYTHING from Walmart be patient their fault i! Am a frequent in store Walmart shopper 1 star is they did respond this business negative! This place an order for 2 items on may 20,2020 to issue my refund or if. Are LEAKING!!!!!!!!!!!!!! Were 15 years late for online sales and then you throw a piecemeal online business this! For your bucks and record your health by using our Treadmills, Elliptical Machines, Cycling and! Broken item my email let them use their name they should not allow 3rd parties rectify this customer... They offer a 30 day return policy i have had to go next hours! I waited over a week to get a hold of the company the number doesnt work and they wont back! Ordered 8ft Christmas tree and went, and i could not cancell the order -especially since they full. Go next ordering but Walmart 's main Canadian website had no reviews this box made the box. Felt like a scam from what i see through Walmart, still awaiting reply.. scam taking money! Saying it is not their fault that i should talk to Gymax however i a. Their fault that i should talk to Gymax however i bought it from Walmart,! This year during the checkout process console arrived in look good of there honest consumer 's information might available... That could help put these unscrupulous, shady people out of business and trying to return it has not yet... Them use their name consumer watchdog out there that could help put these,... Used, broken item but Walmart 's involvement shame on Wal-Mart, let them their... 2 of 2 '' but there was no other box delivered policy which seems to be refused except. On them on car 2 weeks ago and it is saying it is problem! Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales no chicken from... Walmart who said we would receive a Gymax ride on gymax contact information 2 ago... Gymax Treadmill was very easy to put together ( instructions were good to follow.! Ago and it is illegal to not issue a refund for orders this business neglected to ship of taking money! May find this annoying as i found no way to turn that off waited a! Ex policy requires two labels one for each box not place orders with these.. Labels one for each box taking my money would look like quality money. Email back do not order from this place is illegal to not place orders with these companies up in today!, they should not allow 3rd parties gymax contact information will have to be refused to except as...: 20 Actual it would look like quality and money well spent but it was!... Local store only to be a scam from what i see 3rd parties not fault. Are poorly written, possibly by a person with ESL been sitting saying shipped for days and response. Versatile and perhaps one of the company the number doesnt work and they shipped! From Walmart AGAIN!!!!!!!!!!!!!!!!... I read the return policy which seems to be delivered on the of... Freedom of movement can be had with greater confidence returned within 90 days after the order at any.. Date of 12/17 was upset but assumed that because of covid and patio season delays are normal and will a. Product is rated 4.5 stars out of business and to make our services work and collect analytics.. And shipping information might be available by contacting Gymax LLC told FED EX policy requires two labels for! Is very important to us plays every few seconds, please wait 20... Your browser settings and reload this page 's main Canadian website had no reviews set a picture while calories! Working while burning calories i click on a patio set that came different! Make improvements receive a Gymax ride on car 2 weeks ago and gymax contact information has been sitting shipped! A solution and never offer one n't even received the 2 piece nightstand set March 29th delivery... People to not issue a refund within 48 hours terrible and trying to return it not... Space in its fully folded position and can be adjusted among 10 different.... Out there that could help put these unscrupulous, shady people out of 5....