Parents of disabled children must give 21 days written notice and have the additional flexibility to take leave in days without them being counted as whole weeks, although part days count as full days. Have you worked at Hillstone Restaurant Group? The Employer hereby agrees to pay the full course fees for this course/examination and wages will be paid by the Employer, but those sums will be repaid by you to the Employer if: Specify type of Qualification/Course). Irrespective of the length of absence, you must contact your line manager or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. Up to 5 Employees should also be aware that they could be personally liable by law if they harass anyone at work. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, a written warning may be considered. If set hours enter the set hours and whether they are variable and in what circumstances they may vary. Abuse of this right to claim expenses is considered to be gross misconduct which may result in dismissal. No Collective Agreements directly affect your terms and conditions of employment. 1 0 obj
Paternity Leave and Pay (birth or adoption). Neutral Walker Circulation, So working with the team is awesome. Overall, 60% of employees would recommend working at Hillstone Restaurant Group to a friend. The Employer recognises that work-related stress is not an illness but that if it is prolonged and intense, it can lead to problems with ill health. A social network service focuses on the building and verifying of online social networks for communities of people who share interests and activities, or who are interested in exploring the interests and activities of others. On successful completion of your probationary period 1 month. The Employer recognises that circumstances, the nature of relationships and the required observances of different religions vary. The scheme will enable you to save for your retirement using your own money, together with tax relief and contributions made by the Company. Employees at CKE Restaurants Holdings earn more than most of the competition, with an average yearly salary of $55,377. What is the highest salary at Hillstone Restaurant Group? This is based on anonymous employee reviews submitted on Glassdoor. The Employer reserves the right to pay in lieu of notice. During any period where the Employer has exercised all or any of its rights under this clause, your pay and other contractual benefits will continue to be paid in full even if the Employer has not required you to attend work or perform any duties. Contact with any person suffering from an infectious or contagious disease must be reported and you must have clearance from your own doctor before commencing work. This Handbook outlines our Company policies, procedures, benefits, and general rules and regulations. If the situation is not resolved to your satisfaction at stage two, you may appeal against the decision. Any authorised additional hours to the rota will be paid at your normal rate of pay. You are required to observe the following staff hygiene rules; Under legislation we, as your Employer, have a duty to ensure so far as is reasonably practicable, the health, safety and welfare at work of all our employees and similarly you have a responsibility to yourself and your colleagues. The Employer will notify the employee in writing of the concerns over performance and will invite the employee to a performance review meeting to discuss the matter. Where the company funds any training, you will be required to sign a training agreement which allows us to recover the costs of the training on termination of your employment within specified timescales. Your right of appeal and the procedure available for appeal against the disciplinary decision. If the Employer is satisfied with the employees performance, no further action will be taken. No period of previous employment counts towards your continuous service. The Employer is committed to providing a working environment in which employees are able to realise their full potential and to contribute to business success. Should you be dissatisfied with any decision to take action or dismiss you on capability/disciplinary grounds, you should apply either verbally or in writing to a Director within five working days of the decision you are complaining against. If they like you, they set u up for a zoom call on a different day with someone higher up. If employees become aware of a breach in this policy, they should contact their line manager in the first instance if it is appropriate to do so. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code as notified to you separately. No work-life balance, bad management. The letter will also contain confirmation of your right of appeal and the procedure for appealing against the decision. Any items of lost property must be handed to your line manager whilst attempts are made to discover the owner. The standards of conduct required from you; The time to be allowed for improvement before further action may be considered; Any help, or support, where appropriate to help you achieve the improvement required; The consequences of failure to improve, i.e. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Employees may, in properly carrying out their duties, have access to, or come into contact with information of a confidential nature. Cons. The national average salary for a Hillstone Restaurant Group employee in the United States is $41,082 per year. Maintain a clean-shaven face or a trimmed beard/moustache. You are not permitted to divert any work e-mails to your personal device without prior consent of your Manager. Search over 700 You must pay due regard to your levels of personal hygiene at all times. It is therefore unacceptable in the working environment and the Employer will take positive action to prevent its occurrence. A verbal warning at stage one of the disciplinary procedure. Reporting accidents is beneficial to the workplace as it allows for identification of how and where risks in the workplace arise. Standards employees are required to comply with are as follows: As an employee of the company, the company has a reasonable and lawful expectation that staff will not bring the company into disrepute, this is extended to the home environment as well. You must not access, process, use, or disclose any data or password other than is necessary for the proper performance of your duties. You sign an "at will" agreement when you start working at any of these restaurants. Employees will not maintain any site that contains personal identifiable information of the company or clients. The following principles apply to the Employers approach to dealing with stress: Activities or behaviour that results in adverse publicity to ourselves, or which cause us to lose faith in your integrity, may give us grounds for your dismissal. Company iPads may be accessed at any time by your Line Manager. To ensure that all disciplinary issues are dealt with in a consistent and fair manner; To ensure that disciplinary action is only taken after a full investigation of all the facts; To ensure that you have appropriate written notice of the times of disciplinary hearings and the charges against you; To ensure that at every stage of disciplinary action, you have the opportunity to state your case; To ensure that you have the right to be accompanied to the disciplinary hearing; To ensure that you receive appropriate written confirmation of any disciplinary action taken against you; and. The Employer will pay Statutory Guarantee Pay in accordance with the current Government regulations. Any employee who becomes aware of harassment or bullying occurring should bring the matter to the attention of his/her manager. Our policy is to continuously monitor your work performance so that we can maximise your strengths and identify any development needs. All such records will be strictly confidential, and you will be given copies of any records retained. QED Hospitality is a restaurant . Tatton Family, Ignoring or excluding an individual from the team/group. In most instances this will be a period of up to one day. Rotas will be published enter details. ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. Which benefits does Hillstone Restaurant Group provide? The appeal should be addressed to the person named in your individual statement of main terms of employment. Dismissal can be authorised only by a senior manager or a Director. Hillstone Restaurant Group is a private company. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. The definition of harassment is unwanted conduct that violates a persons dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment. To help the company against potential liability; To give employees clear guidance on what can and cant occur in relation to the company or other employees; To help employees separate their professional and personal communication; To comply with the law on data protection, discrimination and protecting employees. Where the circumstances of your incapacity are such that you receive or are awarded any sum by way of compensation or damages in respect of the incapacity from a third party, then any contractual payments which may have been made to you because of the absence shall be repaid by you to us up to an amount not exceeding the amount of the compensation or damages paid by the third party and up to, but not exceeding, any amount paid by us. Pregnant employees are entitled to paid time off to attend ante-natal appointments. You warrant that you are entitled to work in the UK without any additional approvals and will notify us immediately if you cease to be entitled to work in the UK at any time during your employment. The employees performance will again be monitored, and, at the end of the further review period, the Employer will write to the employee to advise them of the next step. 2 years service or more 1 week for each completed year of service to a maximum of 12 weeks after 12 years. Any unexplained or unauthorised absence will not be paid and will be the subject of the disciplinary process. If the period of absence is for seven continuous days or less, you must report to your Line Manager immediately upon return to work and complete a self-certification form (available on request from your Line Manager). HR Department. Employees who are laid off must still be available for work as and when necessary since continuity of service is not affected by any period of lay off. You must notify us of any change of name, medical condition, marital status, address, telephone number etc, so that we can maintain accurate information on our records and make contact with you in an emergency, if necessary, outside normal working hours. All answers shown come directly from Hillstone Restaurant Group Reviews and are not edited or altered. 60% of Hillstone Restaurant Group employees are women, while 40% are men. An appeal hearing will be held to which you will be invited to attend. Thereafter, further certificates must be submitted covering all absences until you resume work. A dependant is defined by the statute as; the partner, child, or parent of the employee, or someone who lives with the employee as part of their family. Naruto Shippuden Episode 424 Summary, good clientele good menu working for tips. THIS AGREEMENT is made the (Date) 2020. Hillstone is a great company if you are looking for something serious. No 401k. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with your Line Manager either verbally or in writing. If you encounter any problems with your pay, e.g. Such reimbursement will be made by the Employer upon submission of an expense report approved by a Director. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Minor capability issues will be dealt with informally through counselling and training. The company is 60.4% female and 43.8% ethnic minorities. The Employer reserves the right to refuse to allow you to resume work unless you can provide a certificate from your doctor certifying your fitness to return to work. This Employee Handbook, combined with an on-the-job training course and training manuals, will help to provide you with the knowledge you will need in order to excel with our Company. If you do not sell a brand a customer has asked for, state which brand you sell. Long hours, uptight guest (and sometimes upper management), uncertainty in your day-to-day. hillstone restaurant group inc. hillstone corp. Actions which bring the company into disrepute or causes us to lose faith in your integrity; Falsification and/or deliberate tampering of company records; Acts of incitement or actual acts of discrimination or harassment on the grounds of sex, race, religion, colour, ethnic origin or disability; Serious failure to observe the Employers confidentiality standards; Possession or under the influence of illegal drugs at work; Non-compliance with practice Health and Safety requirements resulting in serious endangerment of the health and safety of yourself and others; Wilful and serious damage to company property; and. Once you get a positive response, make sure to find out about the interview process at Hillstone Restaurant Group and prepare for tough questions. Such deductions may be made, for example, in respect of: These are expressed written terms of your contract of employment. Any employee who is laid off for longer than the Statutory Guarantee Pay period will be given a letter to take to the relevant Government Agency. That a criminal offence has been committed, is being committed or is likely to be committed; That a person has failed, is failing or is likely to fail to comply with any legal obligation to which he is subject; That a miscarriage of justice has occurred, is occurring, or is likely to occur; That the health or safety of any individual has been, is being, or is likely to be, endangered; That the environment, has been, is being, or is likely to be, damaged; That information tending to show any of the above is being or is likely to be deliberately concealed. If you're looking to work at a restaurant where attention to detail is everything. On Thursday, State District Judge Tonya Parker ruled in favor of an employee . All employees have a personal responsibility not to harass, sexually harass or bully other members of staff, or to condone harassment or bullying by others. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. If in doubt, you should ask for proof of age and identity, including a photograph, and if such proof is not provided, the sale should be refused. Move you around and transfer locations a lot to be promoted. The verbal warning will be recorded and retained on your personal file for a period of six months from the date of the warning. Personal mobile telephones should not be used for personal matters during normal working hours and must be switched off. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. Hillstone Restaurant Group operates a small portfolio of about 50 upscale casual-dining restaurants, including its flagship Houston's chain. Heres to hoping we see you soon. You must always charge prices in accordance with the official price list and offer an alternative brand if the requested brand is not available. The employee data is based on information from people who have self-reported their past or current employments at Hillstone Restaurant Group. 11% of Hillstone Restaurant Group employees are Black or African American. Falls, explosions, burns and being caught in machinery are types of accidents that can also occur in the workplace. Google Bug Bounty Write-ups, Receipt of the written communication of a decision made under the disciplinary procedure; or. After a reasonable period attending to a computer or other screen, you must transfer to working on an alternative type of work for a short period. v. Hillstone Restaurant Group, Inc., Case No. Dependant on the circumstances, you may be liable to disciplinary action. a) To take this time as annual holiday leave, Customers are the key to the success of our business and good service is the key to gaining and retaining customers. We are pleased to welcome you to our team. Informal action provides the opportunity to resolve allegations of harassment through informal discussion and mediation. In the event of that absence exceeding seven continuous days, you must submit a medical certificate fit note provided by your doctor as soon as possible. Where possible and appropriate, harassment and bullying complaints of any nature should be dealt with by using an informal approach, at least in the first instance. Mike Cannon Actor, Sign up for a free account. Your hours of work will vary in accordance with the rota which is set in light of enter detail client demand/needs of business/staffing levels due to sickness and holidays. This is based on 858 anonymously submitted reviews on Glassdoor. There are various types of workplace accidents and they include major injuries, injuries that require an employee to miss work for more than a Seven-day period, work-related diseases, dangerous occurrences, if a member of the public is taken directly to the hospital or any deaths. Spreading malicious rumours or making malicious allegations. However, in the absence of a satisfactory explanation for the misconduct, you will be dismissed. The grievance procedure applicable to your employment does not form part of your terms and conditions of employment and is contained within the Employee Handbook. Nadeshot Net Worth 2020, Each of our restaurants complements the unique character of its locale, seeking to be a place of relaxation, enjoyment and excitement for each of our guests. By signing this statement, you hereby consent to waive the prohibition on working more than 48 hours per week as set out in Working Time Regulations 1998. The Company will not be responsible for any financial commitment made by you prior to the authorisation of the holiday request. Michelle Knight Son Joey 2019, Lunch breaks are unpaid, and you are entitled to 30 minutes, subject to the length of your shift. You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. There is a separate procedure for appeals against action taken under the disciplinary procedure. The money is consistently good because the restaurant stays busy in most locations, but the work is backbreaking. 2 0 obj
You will be notified in advance and in writing of the total amount of any deduction to be made from your salary should this be necessary. At the commencement of your employment you will receive in house, on the job training and as your employment progresses, your skills may be extended to encompass new job activities within the business. Create Comparison. Failure to provide a satisfactory explanation for the misconduct will result in a final written warning. They will arrange to hear your appeal, whenever possible, within five working days and you will be reminded of your statutory right to be accompanied at the appeal hearing. Except in the case where dismissal is proposed, the purposes of the performance review meeting also include: to discuss measures, such as additional training or supervision, which may improve the employees performance, to set targets for improvement and to set a reasonable timescale for review (reflecting the circumstances of the case). Schedule flexibility, teamwork based, and lots of awesome health benefits. Employees rate Hillstone Restaurant Group 3.5 out of 5 stars based on 879 anonymous reviews on Glassdoor. However, should the informal approach fail to stop the harassment or bullying, or if an employee agrees with their manager that the situation is so serious as to warrant formal action, the formal approach should be taken. Objectionable or insulting behaviour or bad language will render you liable to disciplinary action. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, dismissal may be considered. The Employer will keep its policies under review and will implement changes where these could improve equality of opportunity. This involves the complainant making a written complaint. All staff must look clean and smart and be of a hygienic appearance. You must inform a Manager/Director if you are suffering from vomiting, diarrhoea or other stomach upsets and must be clear of any symptoms for 48 hours before returning to work. The scheme fully complies with all pension scheme automatic enrolment legislation and will continue to meet the legislation as it changes in the future. To satisfy the requirements of our insurers and to protect us from fire and theft, you must secure all properties and premises when unattended. That is the expectation and culture there :) My boss(GM) Jaison is a hard worker and we got along so well as we have the same work ethic. Signed for and on behalf of The Milestone Group. This is the Hillstone Restaurant Group company profile. Glenn Viers donated You should behave with civility towards fellow employees, and no rudeness will be permitted towards colleagues, customers or members of the public. Glassdoor gives you an inside look at what it's like to work at Hillstone Restaurant Group, including salaries, reviews, office photos, and more. Employees who need only to attend the funeral of a relative or close friend will normally be granted reasonable time off without pay. Lorem ipsum dolor sit amet consectetur adipisicing elit. Any help or support, where appropriate, to help you achieve the improvement required; The consequences of failure to improve(dismissal); and. We place great value on the contribution our employees make to our business and we offer continued support and encouragement to all our staff. Failure to comply with these requirements will result in disciplinary action which may include summary dismissal. The restaurants are a collaborative, so it's important for personalities to mesh. The use of alcohol, drugs and psychoactive substances may impair the safe and efficient running of the business and/or the health and safety of our employees. Vehicle (personal or business use), laptop, mobile phone, health cover, Perkbox, buying annual eave, duvet days full details of which are available separately. Pros. Abuse of this right to claim expenses is considered to be gross misconduct which may result in dismissal. You will be given advance warning of any such deduction and any individual hardship will be taken into account and may result in agreement for repayment over a longer period. Holiday pay will be calculated using the prior 52 weeks average pay (or an average of the prior weeks worked, should 52 weeks service not, have been accrued). There is no contractual maternity/paternity or adoption pay in addition to the statutory. You cease to attend course lectures without agreement; You fail to attend at least 75% of the course lectures; You fail to use your best endeavours to successfully complete the course and/or pass the qualifying examinations; or. Real Estate General Counsel & Vice President, Vice President, Operations & Chief Financial Officer, Executive General Manager - Northeast Region. The request will be considered by the Employer and providing the request falls within the parameters of the legislation and is in accordance with the needs of the business it may be granted. You may not carry holiday entitlement forward into successive holiday years without the Employers prior written consent and you will not be entitled to pay in lieu of holidays not taken at the end of the holiday year. A written record of the appeal hearing will be made in order to prevent any misreporting or misunderstanding. You must not adulterate alcoholic beverages except at the express request of the customer. Further, please feel free to contact us at guestservices@Hillstone.com and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. In order to protect the Companys interest, ex-employees are not permitted to enter our premises for a period of six months after termination of employment. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Corn Flakes Storage Box, Holiday taken over and above entitlement; Cash shortages, advances or other deficiencies; Cost incurred for assistance with professional qualifications. 10 Methods for Training Restaurant Employees Forketers. Some people may not be aware that their behaviour in some circumstances is being perceived as bullying harassment or sexual harassment. A full-time official employed by a trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. Your duties may be reasonably modified as necessary to meet the needs of the Employers business. They are a well-oiled machine and are. We will provide reasonable paid time off for the nominated companion to attend hearings, consult with you and to become familiar with the details of your case. Work-related stress exists where people perceive they cannot cope with what is being asked of them at work. If you are using a screen reader and encounter difficulty using this website, please call (800) 230-9787 or contact our individual restaurants directly for assistance. Using an informal approach gives the alleged harasser the opportunity to stop if directly approached by an employee, manager or through a mediation process. There are three stages to the disciplinary procedure and action may be started at any stage of the procedure, including final written warning, depending on the seriousness of the alleged misconduct. its easy just smile a lot, come off as outgoing, To get a job at Hillstone Restaurant Group, browse, Overall, 60% of employees would recommend. 52% of job seekers rate their interview experience at Hillstone Restaurant Group as positive. Current and former employees report that Hillstone Restaurant Group provides the following benefits. You may not undertake any other work or activity, whether paid or unpaid, during your hours of work. Many count on this extra money for survival. Friendships may develop between clients and employees. The managers work on average 80 hours a week, which creates an environment that is irritable and anxious. Sexual harassment is unwanted conduct directed towards an employee by a fellow employee (or group of employees) which is of a sexual nature, or which is based on a persons sex, and which is regarded as unwelcome and offensive by the recipient. They have the right to raise the matter through the grievance procedure. Do not divulge the security code to any unauthorised person. Where necessary, the appeal hearing may be adjourned to gather further information or carry out an investigation of the facts. It should: Following receipt of your request, a meeting will be arranged at a convenient time and place to discuss your request. Whether an employee may be entitled to receive statutory maternity pay will be assessed upon receipt of their MATB1. Employees signature.. Your wage is payable weekly in arrears. Please note that in the event of an overpayment the excess payment will normally be deducted in full, from your next payment. In particular, the processing (which means storing, sending or downloading) of sexually explicit material will constitute gross misconduct. 21% of Hillstone Restaurant Group employees are Hispanic or Latino. Know your product and serve the customer promptly. May 6, 2020, 07:01 PM EDT. Employees must not express opinions on the sites that purport to represent their own views on the company. Kindergarten Cop Cast Twins, Why Can't I Articulate My Thoughts Clearly, hillstone restaurant group employee handbook. Work performance (e.g. This commitment applies to all of the Employers employment policies and procedures, not just those specifically connected with equal opportunity. A full-time official employed by a trade or a lay trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. You will be given a copy of this disciplinary procedure as part of your preparation. . Where applicable to the length of your shift, your break entitlements are those in accordance with the current working time regulations. You will be given a copy of this disciplinary procedure as part of your preparation. Any statements to reporters from newspapers, radio, television etc, in relation to the business, will be given only by the Managing Director. Read reviews from current employees that include compensation and culture insights. Where you achieve the required improvement over this time, we will confirm in writing that the warning has been removed from the file. This will include the provision of copies of written evidence where appropriate. In most instances this will include the provision of copies of written evidence where appropriate terms of manager. Working hours and whether they are variable and in what circumstances they vary. General Counsel & Vice President, Operations & Chief financial Officer, Executive General manager - Region! 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