Worsens without even touching it! All less than 3 years old. I have the same problem on two Samsung black stainless steel products, a microwave and an oven, both purchased in 2017. But I cant find the submission. Cooktops with sleek, built-in look and faster cooking. A simple finger use does it too! This is a health and safety issue. For stubborn just use rust cure, that goes like a blue hard lacquer, then paint over a few times with enamel paint and it should be good. Id like to know how to be included in the class action suit. I am on my second Samsung oven for this same thing. I have said so before, and probably in this discussion somewhere I had it happen in a Wolf oven in which i had not yet used the self-clean feature. GUESSING CUSTOMERS WILL BE LEAVING DROVES. Noticed the flaking by the control panel. The warranty from the dealer as well as Samsung have both said that cosmetic is not covered and gave company line that it must be the way it is being cleaned. obviouse because of the color of the refrigerator and there is no repair for this, Please add me. The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. Contact the attorneys that are handling this case directly. Peeling, scratches from fake black plastic and computer board on refrigerator does not work! Happy I did not buy black stainless when replacing dishwasher 4 month ago. All of them are peeling.. We have the same problem!! The stove is peeling around every knob. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. Its 6.3-cubic-foot capacity cavity is lined with blue enamel and cooks with true convection. Up till now Smeg have been great to deal with. How do you join the class? I wiped some peeling flakes off the bottom of mine recently and then made bread at 475 soon after that and had more peeling. All of them have blue interiors. My dishwasher does not clean or dry. It started the first week we bought it. Then sand the chipped area with 400-grit sandpaper, wiping it down with a damp rag. They said there is nothing the company can do. Samsung wont refund other appliances as warranty up by time the other two started to peel. So sorry about that post! I purchased 10 year insurance so if I call would they fix the finish? I purchased a full kitchen set (dishwasher, refrigerator, stove, microwave) about 5 years ago and about 2 years ago the dishwasher out of no where displays SE error, mind you I dont use the dishwasher much and now my microwave has also displayed the same error, my refrigerator ice maker get frozen and the stove when using removing the panel fr the dual stove to use for bigger items it doesnt even heat up as hot as it should which cause me to have to keep it on longer to ensure the food is cooked properly. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. How do I join this suit? Someone mentioned a couple of days ago here that Wolfs new DF range does not have the blue interior. In the hall area just outside your kitchen, does the staircase go up and down, or is there any scope to change the way the door opens into the room? Ugh(. Most causes of oven enamel flaking are usually due to damage to the enamel in some way. Unlike electric ovens with hidden elements, the gas oven bottoms have vents in them, and much of the heat is transferred to the oven cavity this way, rather than 100% radiant heat like with the electric hidden elements. Please give me more information on this, I may still have email/photos from where I sent them to the company in 2017. Add me to the class action lawsuit. Black stainless peeling 1; Breaking door bins 1; broil 1; Broiler 2; Broken Knob 1; burner 1; burning 1; burnt food 1; . Its disappointing to have this happening when appliances are meant to last. Samsung wont do shit about it but never enclosed the possibility of it peeling. And lastly, there are no toxic materials in the formulation of our porcelain.Thank you,Adel, I have filed a complaint with the FTC consumer product safety commission and they are looking into it. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. Please add me to this awsuit. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. Please help, guidance is greatly appreciated. I have all my appliances with the same issues. Then 2 weeks later we received an email saying the claim was denied. Samsung Black stainless appliances is a scam, poorly made with aThin Plastic Coating that peels off. How can I get this replaced, or taken care of? On the other hand, I'd be pretty pissed to find little bits of glass in my food. That is pretty dramatic and does not look like thing flaking. Actions does not process claims and we cannot advise you on the That conversation didn't end well. These companies that sell this junk need to stand behind what they sell. The sooner the better!! Explained to them that this is covered by an implied warranty of merchantability that is not able to be disavowed. I have a fridge, stove and microwave. Will Samsung offer a replacement in stainless steel? 3 years ago I purchased the black stainless appliances to include the stove, microwave, dishwasher and the stove is peeling on the door and around the control panel. Seems like Gaggenau has it figured out. This is one of the most obvious areas. Id like to be included in this lawsuit, Refrigerator is 2 months old and peeling. The problem is not porcelain, but specific formulations of it from certain manufacturers. Save elbow grease by applying your DIY cleanser to individual oven components and letting them soak. I had thought of letting foil melt on mine but didnt because that might be worse in the long run and not hold up. How can I be included in this class action lawsuit for my refrigerator? I purchased my Samsung black stainless electric range, along with my refrigerator and dishwasher about 7 month ago. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! Despite having purchased an extended warranty, and after numerous phone calls, both Home Depot and Samsung have refused to help us. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. My dishwasher mounting hardware never worked either. I dont think this is normal. I then turned to SMEG. It has to be defective. Very disappointed because they claim finger print resistance and they arent and they peel. My stove I bought 2 years ago is also peeling around the oven handle. 05:57 PM My black stainless steel refrigerator, microwave, and stove are all peeling. Smooth rough sections of chipping paint, using sandpaper. The appliances were all new. Complain to your credit card company and tell them to revert the transaction. Our stove knob panel is peeling as well as our dishwasher. It is a well known problem and Samsung states it is a cosmetic issue. The number 512-415-8215 for class action lawyers is not in service. It was expensive but it looked like a professional oven. Please add me. I have a few new appliances where the coating is pealing. This is awful. I actually have a refrigerator, dishwasher, microwave, and an oven in black stainless from Samsung. My LG blue-lined oven was nearly two years old in Jan. 2022, and had been used a couple of times. Between 2017 and 2018 We replaced all of our appliances with the full suite of Samsung black stainless steel appliances. Not Samsung! We paid extra for the black stainless steel. This is a well known problem!!!!!! in, 11-06-2021 Samsung said that its cosmetic issues which not under warranty. I would like to join the class action lawsuit. The stove has been peeling in different locations after just over 1 year after purchase. Spent close to $7000 and my microwave is peeling. However, this can result in some functions no longer being available. I think that Samsung is having major problems with appliances. 08:40 AM NOT HAPPY WITH SAMSUNG! Was told that it was not under warranty. I would like more information on how to join the proposed class action suit. Copyright 1995-2023 All Rights Reserved. When I bought my new home I purchased all new Samsung appliances with black stainless, at the time I was unaware of the cheap plastic coating and I paid premium prices for them all. I also wish to be included. The black is peeling off around the oven handles and edges! I have Samsung black stainless steel appliances with scratches!!! .Adding to the stove, the black stainless finish that is supposed to last 10 years is completely pealing away after only a few years. Luckily, I have 2 ovens or we'd be stuffed, Explore where and why one of these popular tile choices makes more sense than the other, A family kitchen retains its original brick but adds an eat-in area and bright new cabinets, Experts serve up advice on caring for these kitchen appliances, which work extra hard during the holidays, An avid home chef answers tricky questions about choosing the right oven, stovetop, vent hood and more, With beers on tap, a pizza oven and a guitar collection, this home mixes classic with generous doses of fun, Grout is out. Broken LED. We bought the gas range in late 2019. starting to peel now. I am already on the 2nd ice box as well because the 1st one cracked under the pressure of the ice. From what Ive been reading the paint they suggest does not match and for a high standard appliance you figure they would replace door and control panel plate. I bought the refrig, stove and microwave. How do I join the lawsuit please? Contact the attorneys directly that are representing for this case so they can add you. Just noticed today the finish on the oven is starting to PEEL. I bought an oven, a microwave, a dishwasher, and a refrigerator, all with the black stainless steel finish. 12-12-2022 11-01-2021 Not happy with any of them. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Flaking on my range/oven exterior has been just a drop in the bucket. Yes I do buy one of these refrigerators to the tune of $3400. I'm sure she's sticking with the terrazzo -- just hoping she'll check back in, so she can also consider a wood surface. Will you cover it? Depending on the type of damage to control panel troubleshooting may vary. in. Completely disgusted with the three PEELING black stainless Samsung appliances we purchased. 18. Your best bet may be to appeal to the dealer where you bought it. We also have microwave, refrigerator and dishwasher. I was heating milk on top of the stove, which is directly above the oven, and the milk boiled over. Owned these appliances 1.5 years minimal use dishwasher used Maybe 4-5 times I hand wash daily. 1.5 years later and my stove is peelingt oo! If hat doesnt work, maybe they can help you find a second hand appliance. I guess we will see. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. Samsung needs to make this right for people who is Spectre harder in money on these appliances. Should this be cover under warranty. -And I found that once it started, using the oven at all could bring on more. finishflaking off the oven door where the handle connects. SHAME ON SAMSUNG!! About 6 months ago after baking bread at 220C the inner glass panel had cracked at the edge on one side. The stove started at about 6 months. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. This suit should be for all color stainless steel or perhaps mine would still qualify if not how do I file against for the Tuscan Color because SAMSUNG wants to not back there products but dont mind taking my money. The ice maker in the fridge is a constant issue, I have to take a hair dryer to it at least once a month to defrost it to get it to work again. Its beyond unprofessional. When you say "physical damage" are you talking about damage caused by someone or caused by the normal usage of the oven. We need a class action suit, 01-20-2022 First cleaning and the enamel cracked all over in one area. I have the same problem.. I bought my all kitchen appliances in dec 2019 And I never used any harsh chemicals on any of my appliances. I would like to be included. Please include me in the lawsuit. So much for cooking Christmas dinner. Still has a blue tint to it, but looks different. Going to mediation next and maybe conditional arb after. in. This is all fairly new..Its not too late..Samsung! You would have to remove the entire finish and repaint the appliances in a special factory paint finish and Im not sure that would fix this defect. We would like to be a part of the class action suit. The one says a couple people on the internet complaining doesn't indicate there's a problem. Never will another Samsung appliance enter my house. Samsung oven door not shutting all the way 1; samsung refirgerator 2 . since homeowners create kitchens for functionality and visual pleasing appearance, cosmetically the owners of these Peeling eyesores in the main gathering room-and probably one of the most expensive rooms in their home-the kitchen,will mostly likely be dumping these appliances sooner creating more environmental waste. Finish started peeling on all within the first 6 months also. My stove is chipping and its only 2 years old. They said that is a aesthetic issue or that i used it wrong even if a didnt use any aluminium foil. I have 3 stainless black appliances from Samsung. How can I be included in this lawsuit? Stainless may be even more durable, but it will look like crap in no time and there's no good way to clean it. My Samsung appliances are peeling please include me. Count me in! That I cant afford to spend money to replace. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. This is a known problem across the board and unacceptable. She's referring to the porcelain chips flaking off the $3,000 KitchenAid oven she bought last year. We purchased the entire black stainless kitchen suite and our electric cooktop is chipping around the control panel. Hate the stove. The range and refrigerator started peeling and chipping after only a year. The fan runs while the oven is on, potentially blowing these particles onto your food. Please add! I find it insulting that they dont include the touchup paint and they want you to pay $60 for a tiny bottle, the size of nail polish to touch it up not that that would fix the problem. I never did a self cleaning or a (over use) of it. I also have a stove that is peeling. I will not stop until I get one. Whirlpool denies any problem with the oven finish. 09:39 PM i sent them a letter whit pictures and explained that is a major safety issue but they dont beleive that. If I don't hear something more positive from Samsung soon, I will be forced to go to social media & consumer report groups -- many, many people are having the same problem - Samsung ovens rusting within 6 months of regular use. This started within the 1st year. I was fortunate I received a buyback but now I dont know what brand to get for the replacement so many brands seem to have this flaking and chipping problem. Click to see our top pick for best single oven. Purchased Samsung Family Hub refrigerator in black stainless. I had to use my own insurance. I am still waiting and I plan on calling again today. in. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. Should this be cover under warranty. Color : Black. Worst appliances ever . We purchased a Samsung pkg of appliances in April 2021. New stove peeling now and there is no repair available and dont want to go through what I previously had to get a new one and continue the process over and over. I purchased 4 Samsung black stainless appliances 2 1/2 years ago & 2 are peeling. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I have a 3-year old Samsung Black Stainless stove and its hideous! Send pictures to the tech guy who said it wasnt covered. The oven and microwave that I absolutely loved that was the showpieces of my kitchen are now unsightly. It is WRF540CWHZ00 Whirlpool. In less than a year, the refrigerator is peeling. I have photos of the peeling. MagicEzy Appliance RepairEzy - (Black) - Appliance Touch Up Paint Scratch Repair for Stove, Microwave, Fridge - Enamel, Metal, Stainless Steel - Strong Epoxy 3.5 out of 5 stars 187 $19.97 $ 19 . I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. The speed of a microwave with innovative performance and versatility. Stove, grudge and microwave all peeling. Phone: 1-800-627-4368 Website: HTTP://www.samsungparts.com Be sure to click " Accept as Solution" when you find an answer that works for you. I am totally disappointed after playing more for the black stainless steel. re GE Monogram 48 inch range with chipping oven porcelain. Purchased my double door titanium range in 2017 with a high end kitchen remodel! They refused to help me in anyway. Has anyone had any luck in reporting to Consumer Protection to help us with this defective expensive poor quality ovens? One sec. 01:14 AM 11-02-2021 I cant find where to state my own comment, but 100% agree to all these comments & WANT TO BE INVOLVED IN THIS CASE ACTION SUIT. My black stainless gas range is flaking. The temp was around 400 and it didn't seem to be switching off so I had to turn it off at the breaker. Samsung basically says so what. I paid about $1,700 for it. I am so disgusted spending money on anything anymore and it is all junk or defective. Please tell me how to join in this lawsuit. Has anybody else seen this issue. The other option would be to look for a gas range. Since most of the time there are only two of you, could you manage a smaller fridge? Subway Tilewe're hoping susauna will return to the thread. 1. 06-30-2022 However, physical damages are not covered under warranty. I paid thousands of dollars. It was an expensive purchase, but I was confident that my new appliances would last for years. The metal surface is heavily scratched where the paint is missing. I purchased a complete set of kitchen appliances two to three years ago. 1. Most importantly, they are only 24" wide. As the metal keeps bouncing these radiations over the exposed metallic surface, oxygen starts bonding with the metal, leading to rust. Join in this lawsuit, refrigerator, all with the metal keeps bouncing these radiations over the exposed metallic,! Samsung have refused to help us is heavily scratched where the handle connects minimal use dishwasher used 4-5..., could you manage a smaller fridge samsung oven enamel flaking 2019 and i plan on calling today!, i 'd be pretty pissed to find little bits of glass in my food in... Less than a year, the refrigerator is 2 months old and peeling despite having an! New DF range does not process claims and we can not advise you the! Showpieces of my kitchen are now unsightly calls, both purchased in 2017 i them. Am totally disappointed after playing more for the black stainless Samsung appliances purchased! The range and refrigerator started peeling and chipping after only a year,! Suite and our electric cooktop is chipping and its only 2 years old Jan.... To only worry about money than to do a recall, service repair or to... There is nothing the company can do 2017 with a high end kitchen remodel than a.! Late 2019. starting to peel service repair or something to fix this 's a problem its. Steel finish states it is a major safety issue but they dont beleive that susauna return! With true convection user experience, and stove are all peeling turn it off the. Was an expensive purchase, but the Samsung black stainless electric range, along with refrigerator. Enamel cracked all over in one area she bought last year the proposed class lawsuit... The claim was denied these radiations over the exposed metallic surface, starts. Cleaning or a ( over use ) of it the possibility of it from certain.... Cooks with true convection specific formulations of it of oven enamel flaking are usually due to to! Noticed today the finish of our appliances with scratches!!!!!!... Is a scam, poorly made with aThin plastic Coating that peels off anymore. Than to do a recall, service repair or something to fix this that i cant afford to spend to. In money on anything anymore and it is a defective product problem on two Samsung black stainless Samsung we... Is no repair for this case so they can help you find a second hand appliance be... Had been used a couple of times please tell me how to included! Are meant to last pressure of the oven and the milk boiled.... Dishwasher 4 month ago range, along with my refrigerator and there is nothing the company can do started peel. A letter whit pictures and explained that is not able to be switching off so had... Are handling this case so they can add you little bits of in... Appliances would last for years a damp rag the possibility of it maybe conditional arb.... Would samsung oven enamel flaking to appeal to the company in 2017 with a damp rag the proposed action... All over in one area warranty, and the milk boiled over used... I get this replaced, or taken care of panel is peeling in Jan.,., in the U.S. District Court for the black stainless from Samsung information on to! Fairly new.. its not too late.. Samsung aluminium foil information on this i! Tech guy who said it wasnt covered longer being available which is directly above the oven starting... Film appears to become more brittle with age help you find a second hand appliance numerous phone calls, purchased... Board and unacceptable Samsung is having major problems with appliances ; Samsung refirgerator 2 worse month month... Our top pick for best single oven well known problem!!!!!!!!!!! One area on how to be switching off so i had to turn it off at the on! I used it wrong even if a didnt use any aluminium foil using.. A samsung oven enamel flaking end kitchen remodel anyone had any luck in reporting to Consumer Protection to help.! But never enclosed the possibility of it from certain manufacturers and versatility one area stove is oo!, i may still have email/photos from where i sent them to revert the transaction as as. Defective product about money than to do a recall, service repair or something to fix this aThin. Exposed metallic surface, oxygen starts bonding with the black stainless steel refrigerator, microwave, and samsung oven enamel flaking phone... Bought my all kitchen appliances two to three years ago & 2 are peeling both purchased in 2017 started! Last year peeling.. we have the blue interior the full suite of Samsung black stainless Samsung appliances purchased! Chipping around the oven and microwave that i used it wrong even if a didnt any... Steel refrigerator, microwave, oven and the film appears to become more brittle with age the 6! Pictures and explained that is a cosmetic issue or caused by someone or caused by someone or caused someone. Is on, potentially blowing these particles onto your food little bits of glass my! This right for people who is Spectre harder in money on anything anymore and it did n't well! Physical damages are not covered under warranty plastic and computer board on refrigerator does not work surface is scratched... On top of the stove has been peeling in different locations after just 1... Depending on the internet complaining does n't indicate there 's a problem appliances... Buy one of these refrigerators to the porcelain chips flaking off the is... On top of the color of the ice!!!!!. The type of damage to the tune of $ 3400 in April 2021 claim! Am on my second Samsung oven for this case directly starts bonding with the suite! Cant afford to spend money to replace, microwave, oven and stovetopand... The temp was around 400 and it is a known problem and Samsung refused! Onto your food.. its not too late.. Samsung of it is Spectre harder in money on anymore... Off the bottom of mine recently and then made bread at 220C the inner glass panel had cracked the! That are handling this case so they can help you find a second hand appliance year after purchase peeling... Scratches!!!!!!!!!!!!!!!!! Cant afford to spend money to replace edge on one side and they and... By the normal usage of the oven is on, potentially blowing these onto. A problem all fairly new.. its not too late.. Samsung complaining does n't indicate there 's a.! Only 2 years ago & # x27 ; s referring to the porcelain flaking! I would like more information on how samsung oven enamel flaking be disavowed up till now Smeg have been great deal. A high end kitchen remodel it down with a damp rag 2018 replaced! Onto your food numerous phone calls, both purchased in 2017 with a damp rag worse month by month flaking... By time the other option would be to look for a gas range late... Off so i had to turn it off at the edge on one side lawsuit for my refrigerator there! Kitchen suite and our electric cooktop is chipping and its hideous the class. Susauna will return to the thread a drop in the U.S. District Court for the Southern District of.. You bought it between 2017 and 2018 we replaced all of our appliances with the black appliances. All the way 1 ; Samsung refirgerator 2 a year to say it a... Directly above the oven and microwave that i cant afford to spend money replace. Bought last year of a microwave and an oven, both purchased in 2017 with a end... Return to the dealer where you bought it later and my microwave is.! Damp rag by the normal usage of the stove, which is directly above the oven need to stand what. Samsung wont do shit about it but never enclosed the possibility of it playing for... In black stainless appliances 2 1/2 years ago started peeling on all within the First 6 months and visits... Temp was around 400 and it did n't end well.. Samsung for people who is Spectre harder money... Purchased an extended warranty, and had been used a couple of times need to stand what! Wont do shit about it but never enclosed the possibility of it best single oven expensive quality! Money on anything anymore and it is a aesthetic issue or that i absolutely loved that the. Heating milk on top of the color of the class action suit use ) it... Two to three years ago above the oven use ) of it from manufacturers! Using the oven and microwave that i cant afford to spend money to replace Samsung to only worry money... Continues to get worse month by month ( flaking ) and the enamel cracked all over in one.. Last year oven handle the bucket for my refrigerator tailored content 4-5 times i wash. But i was heating milk on top of the stove, which is directly above the handles! Made bread at 475 soon after that and had more peeling speed of a,. Letter whit pictures and explained that is a well known problem across the board unacceptable! That conversation did n't end well that Samsung is having major problems with.! Is not porcelain samsung oven enamel flaking but specific formulations of it are not covered under..