Tried the reset, got the smiley face then nothing. Over the weekend I placed the watch on the charger to be charged. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Please help me ive tried everything! I have no receipt because as I said it was a gift. Built-in redundancy I fear. Fitbit Charge 4 has multiple types of problems. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Double-check that the Fitbit is seated properly in its charger. Now it is working as before ! Now going to get rid off it as too many times. Let go of the button, and unplug your tracker from the charging cable. It could be the screen not working or turning the black screen. I called customer service, only waited for about 2 minutes on hold, and they talked me thru (basically undoing setup, starting from scratch, and redoing it) and its good to go! Fitbit Versa 2 Won't Turn On: Why? I can still get information from my cell phone. When you see a smile icon and the tracker vibrates, the tracker restarted. To solve it, they had to disconnect from the charger for at least 15min and then try plugging it in and doing the setup properly. Press and hold the buttons on your tracker for 10 seconds. Hold the button on your tracker for 12 seconds. There may be dirt, salts from sweat, lint, grease, or other grime interfering with your Fitbits charging contacts or even clogging your Fitbits button(s.) So give your Fitbit a good, old-fashioned cleaning! But dont wait to contact them. And@doonsey, I am sorry to hear that you returned the device. Make sure that the charging pins are properly aligned between the charger and your Fitbit. Try squeezing the button via these steps: If you still dont get any response, lets factory reset your Sense. It still tracks my information but I obviously have to open the app to se my stats. Dry your Fitbit with a clean cloth or let it air dry before wearing it again. There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. My Versa2 quit at 2:28 a.m. but not before displaying a big red exclamation mark. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. You change your clock face using the Fitbit app, so you dont need to access the screen to do this. Oura Ring lasts for up to 7 days. I had one go black a couple of months after I got it. After you see "ERASE," let go of the button. I did that and it is now working again. When your connection is fully secure, the Fitbit charge 4 vibrates. I hope someone can help. Is there a fix, I am on my second Versa 3 as first one would not charge. If you still have issues with your device, turn it off and turn it back on. First, clean your Fitbits charging contacts (the bronze or gold pins on the back of your Fitbit) and clean the pins on your charging cable. Once your Fitbit Charge is over that 365 days (1 year), the warranty no longer applies. Hold the button for 10-12 seconds, but disconnect the charging wire after 2-3 seconds. Open the Settings app and tap Reboot Device. Cannot get the watch to restart and Ive watched the video and nothing seems to work. 2 months is absurd! If you cant transfer data from your Fitbit Charge 4 to your account, or if you stopped receiving notifications from your phone, your device might be disconnected. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. After "ALT" and a white screen flash, let go of the button and hold it down again. We suggest you contact Fitbit Support and have them run through some diagnostics with you to determine whats going on. Previously had 2 other Fitbits (Blaze and charger)all junk. On Android, go to Settings > Apps & notifications > See all apps and find the Fitbit app. Unfortunately, the screen on my watch went black. Now Fitbit says that warranty only covers 1 year and mine no longer qualifies YOU ONLY HAVE 1 YEAR (MINUS SHIPPING AND REPLACING TIME) TO USE IT. When you purchased this more than 1 year ago or other situations: If you purchased the Fitbit Versa 2 on your credit card, contact your credit card issuer and ask them if they offer any additional purchase protection for items bought using their card. Then stop the Fitbit app and restart or reboot your phone. Sleep mode doesnt automatically turn off unless you set a sleep mode schedule, so if you want to use this function, make sure you tap Sleep Interval and set your sleep mode schedule. They replaced it as it was under warranty. I've tried leaving it on charge overnight, wireless power sharing, changing the power brick for the cord and nothing works. But then again all this stuffs made in China theyre TRACKING US. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger. Please let us know the model (i.e. Hi, Im Abdulla! How do I turn off and shut down my Fitbit? If youve tried restarting, resetting, or changing the clock face via the Fitbit app, but you can still not get your Fitbit to display anything on its screen, consider reaching out to Fitbit Support. Can I extend my Fitbit device's battery life? Thank You so much Fitbit Inspire. So I know a thing or two about teaching others and creating how-to guides! Labels Basic Phones I have the same question 0 Likes Reply 1 Reply All Community topics Previous Topic Next Topic Re: samsung brightside won't charge Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Specific Problems With Fitbit Charge 4 and Troubleshooting, Fitbit Charge 4 Not Working: A Complete Troubleshooting. If your Fitbit isnt charging, check out this article:Fitbit Versa not charging? I contacted them and was sent a prepaid label to send back. When you set screen wake to automatic, the screen turns on when you turn or raise your wrist. 06:49 But I do still have the box it came in. Select Cache or directly press on the Clear Cache Data. after posting here and saw that they have helped you with this issue. My Fitbit 3 will not charge. 4 New and returning Premium members only. Is your Fitbit Versa 2 still covered under its warranty, i.e. Stay away from this company. Try to restart it one time. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct Care. Owned by Google, Fitbit is a popular choice for those looking for a fitness and activity tracker. This is, without question, the most common issue that keeps Fitbits from charging properly. Please advise me what needs to be done. Took FitBit off the charger. So allow the GPS permission. After restarting, open the Fitbit app and sync your watch. Try changing your clock face to a different one and see if that works. Fully charge the Fitbit. Thanks for nothing, Google. Press the button three times within five seconds. To do so-. Maybe if enough of us got together & made Fitbit accountable for their fallible product, they would fix this issue with their watches. Now, it should start the Factory Reset process. Reset is the final step to fixing a non-performing Fitbit Charge 3. Seems they the all last the year and few daysmeaning meaning you have no warranty! How to Turn Your Fitbit Tracker Off and On Again, How to Reset a Fitbit Alta Activity Tracker, How to Sync Your Fitbit With Your Android and iPhone, Fitbit Troubleshooting For Six Common Problems, 11 Fixes When the Fitbit App on Your iPad Isn't Working, How to Fix an Apple Watch That Won't Turn On, How to Fix it When Your Chromebook Won't Turn On. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. Als Hi Vicky, this happened to me too. Put it on charger Monday night took it off Tuesday morning, when I got home that afternoon it was down to 1%, Put it on charger last night, took it off this morning and when I got home this evening, it was down to 1% charged again. Remove the pebble from the band and insert it into the charging cable. Then release the button. Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. For more information, see How do I set up my Fitbit device? Has anyone else encountered this problem? Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup Screen stays blank. Nothing works. The simple remedy: Try plugging your Fitbit charger into a different USB port. Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu. Your email address will not be published. The watches did not respond & were both out of warranty & no special discount will really satisfy the disappointment in having the watch die like it does. Watch is over warranty so I was offered a 35% discount. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted. If your Fitbit is just under a year old, please contact Fitbit Support asapit should be under warranty and therefore Fitbit is obligated by that warranty to fix it or replace it. ': A guide to the water-resistance of every Fitbit model, How to charge a Fitbit Alta, and what to do if your Alta isn't charging. Google announced it would acquire Fitbit in November 2019 for $2.1 billion and the deal was . If your Fitbit heart rate monitoring is not working, you can easily follow the below instructions-, You know about almost every possible problem you may face with your Fitbit Charge 4. To maximize your Fitbit device's battery life, see the tips in Can I extend my Fitbit device's battery life? Either it will not turn on at all, or it will face some partial errors. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. Remove other devices plugged in to your power source, or plug your device in to another source. Fitbit Charge Series (original to 4) and Inspire Series, press and hold the side button for a few seconds until a menu appears on-screen. I found a solution though deep in some other forum. To turn the One back on, press and hold any button for a few seconds. Having trouble receiving notifications? Save my name, email, and website in this browser for the next time I comment. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. Now the replaced Versa 2 started with the screen not swiping. Allow the notification permission from the device and app settings. In particular, connect it to the charger so its charging and then try restarting it multiple times. When the connection is secure, you will see a battery icon on your trackers display, and it will vibrate. From the Fitbit Charge series, another great tracker has come, and it is the Charge 4. My fitibit watch versa lite that i boght two monthS Go only is showing a black screen. Allow necessary permissions like location, phone, SMS, and others as per your requirement. I got a message stating that a update was needed. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. They are-. Dry it thoroughly and try again. Mine has also gone blank ans seems to be doing nothing fitbit lite. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. I agree with customers that say to look at Apple or another knock-offs as there are more out there now. Contact Fitbit customer support. My Fitbit Versa 3 randomly turns off when I am swimming and sometimes when I finish a run it will not end, then will restart. Yes No The vibration could be caused by an app, or your Fitbit could be trying to tell you it needs an update, a restart, or a recharge. Ionic, Luxe, Versa, Versa Lite Edition, Sense 2, and Versa 2 or Versa 4swipe down from the top of the screen and tap the. - last edited on Say hello to one of the world's leading apps for health and fitness. It was working perfectly on December 31, 2021. Contact Fitbit and log a formal complaint with them and let them know that your expectation is that they honor your warranty and supply you with a working device. If you still have trouble, contact Customer Support. Fitbit Versa not charging? For that, Fitbit charge 4 is not able to track. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. This issue is close enough to the screen-related problems. In the EU, the standard Fitbit warranty is 2 years if you currently reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA. Make sure you use the charging cable that came with your device, as most cables aren't compatible with other devices. Make sure that your device is fully connected to the charging cable. Make sure that the charging pins are properly aligned between the charger and your Fitbit. Learn the steps, contacting Fitbits customer support for warranty assistance. Why won't my Fitbit turn on when I turn my wrist? Hey guys, thanks for your participation in the Forums. After one year of launching Charge 3, Fitbit launched Charge 4 with major improvements. Tried holding Iin my single button 30 second. Also, please pay attention to the charging pins on the charging unitthey should be clean, even, and not pushed in. Was this information helpful? Inspire Series, Charge Series, and Ace Seriespress and hold the button or buttons and tap. Youll know the connection is secure when the tracker vibrates and you see a battery icon on your trackers display. No display and none of the suggested fixes work for me. 4. And then install it. I have tried to get the screen on to no luck I like my watch. If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? My side button stopped working on my sense. What to do then? How do I set up notifications? Check How to use your photos as your Google Pixel Watch face. Go to the Best Answer. When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. Versa, Inspire, or so forth) and well see if there are any other tips. Then, plug your Fitbit Charge back into its charger. Your Fitbits ambient light sensor looks like a black dot on the side of your Fitbit device. To restart your Versa, press and hold the side button for 10 seconds or more until you see the Fitbit logo on the screen, then release it. And when I first plugged it into the charger the smiley face came on and then the logo but now nothing is happening? The pins on the device or charging cable are dirty. Learn the steps. This is not good business and I will not be purchasing another Fitbit. It was only needing charge every 3-4 days. 2. My Kindle Fire * will NOT charge Cant access my kindle account on new kindle I have an older kindle with a keyboard and a kindle fire **The kindle fire does n. i kids kindle fire * won't charge or turn on and the other kindle fire * the scre. But as a general rule, most Fitbits operate without a glitch for years. You should modify some settings to turn your Fitbit Charge 4 into working condition. found a video that suggested pressing the black button on the charger cable base three times; that did nothing. I received my Fitbit Versa watch as a gift. To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. So happy I dont have to return. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. After you've force closed the app, try opening it again and see if it successfully syncs with your Fitbit device. Plug at computer got really hot at the computer and now won't charge Lenova 7 bought Nov 2022. Was my post helpful? The battery went dead 2 days. A few days later it starts back working. And its been about 2 years since I bought it. Check for Dust; 2. Must activate membership within 60 days of device activation (requires valid payment). The unit shows like for you only happy smile after 10 sec, the is fitbit logo with txt www.fitbit.com/setup shown. Note: Requires use of Fitbit app with compatible iPhone or Android . Not going to buy any more have bought Apple Watch. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist. Wont show anything not even on my phone anymore. I feel robbed. After you see "ERROR," let go of the button and hold it down again. But sometimes it happens that you cant charge the device. Apart from a few. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. First of all, make sure that you are using the new version of the Fitbit app. Do you mean the Fitbit Charge 3? I purchased a new HP laptop 7/1/2022 and it's won't turn on. Dry your Fitbit band with a clean cloth before wearing it again. If your Fitbit has been in storage for a while or is subjected to dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Since it is syncing with the app, that means it is still working and tracking your activity and other stats. If you experience any of the following issues and you've checked your settings, restart your device: Restarting your device turns it off and on without deleting any activity data. For instructions, see. If your Fitbit Versa 4 won't turn on, it might be because of a drained battery, the charger is broken, the watch isn't correctly attached to the charger, or there's a hardware problem. Whatever the issue, some simple fixes will get your Fitbit back up and running. When a normal restart does not work, try changing the face via the Fitbit app. You'll see your tracker's version number, followed by a series of smiley faces. None of this works for me. Connect your device to the charging cable. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. I followed the instructions but it didnt help. Unfortunately, the screen wasn't turning on at all, even when it was connected to the charger. Fitbit Versa 2 Won't Turn On: Here's How to Fix It. Guess I'll have to return. Are you still stuck with a blank screen after a restart? My primary use is to track my and my wifes blood sugar. It still tracks information to the phone but the watch screen is black so I cant see any of the screens and, more importantly, the blood sugar data. In that case, it requires a restart. Users should then restart their Fitbit device, turn Bluetooth back on and reopen the app. Note: If the device doesnt restart, wait 15 seconds to try again. They said it is no longer under warranty. If your Fitbit won't charge, try a different USB port, clean the charging contacts, check for a protective film, and restart the tracker. Maybe you tried charging a Fitbit overnight only to wake up to a dead fitness band. Remove your tracker from the charging cable and press the button until the screen turns on. You can also recharge your Oura via Bluetooth . My fitbit Charge 3 is not pairing with my iphone. Does anyone have a fix for this yet? Sharing my knowledge so that you can fix your tech issues with ease. Restart the phone and Charge 4 tracker both. Come on Verizon..roll back this awful update. If the time on your tracker reads 0:00, the reset was successful. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. Blaze, Flex, One, and (Most) Versa Models 1 Connect your Fitbit charging cradle to a power source. Once you see ALT and the screen is to be flashed, press the button again. Open the Settings app on your watch About. Once it is fully drained, it will turn off. Very odd that our watch stopped working at the same exact time!! Charged it as usual. Hold down the button on the side of your Fitbit Charge 4 until you see the Fitbit logo on the screen. Once logged out, tap Log In and follow the steps on the screen. Are you discouraged in not meeting your goal, let's Get Moving in the Lifestyle Discussion Forum. Moreover, some users also experience that screen is not working but vibrating. 04-25-2020 I will never purchase another. The most probable reason is not syncing your device and notification setting error. Tried pressing the side indent (I'm guessing that's the "button") for 2 seconds then 20 seconds, Disconnected charger and reconnected. Get the Latest Tech News Delivered Every Day. Apple Watch, here I come. Update the Fitbit app to the latest version The watches were gifts. I tried to email to see what could be done as they are EXPENSIVE and I might have been still under warranty. Wait for the smiley face icon to appear on the screen. Contact Fitbit customer support about problems and warranty info. Additionally, although your Fitbit is likely out of warranty, contacting Fitbit Support often helps so we suggest you do that as well. Stop the Do Not Disturb option from settings. Plugged in charger. You may need to try this process a few times. These junk files are created from the regular activity of the device. Remove the device from the charging cable and pause for 5 seconds. Keep your Fitbit device close to your phone or tablet to complete the update. "V30"). The truth of the matter is th. Can you help me . If you know that the USB port. If you know that the USB port is working, there might be an issue with your charger. For more information, see. It is not necessary to carry a separate charger with you. To restart your tracker without deleting any data, follow the restart instructions under How do Irestart Charge or Charge HR? I was checking out comments and it sounds like Fitbit is only into sales and not repair or good quality. For instructions, see. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. whole foods starting pay california; hanneton dangereux pour les chats; with apologies to jesse jackson n word count; pasteurization invented; wellington national golf club membership cost. This should fix the problem most of the time. Also, you cant see that you have changed the clock face. 3. In less than 15 minutes. If you haven't worn or charged it in a long time such as several months leave it plugged in to charge for longer than you think you need to. But from Fitbits support community and different forums, we know about some devices that might be incompatible with Fitbit devices. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. Check the alignment and try reconnecting your device to the charging cable. Reset the Software; 5. Clean the Fitbit's charging contacts as well as the pins on the charging cable. In this article, you will find reasonable solutions to it. That was what worked for me anyway. It is just under a year old. I show you how to turn on or off the screen wake (aka screen timeout) on a Fitbit Charge 3 or Charge 4. Fitbit Versa 3 and Sense, go to your clock face and swipe to the right. What should I do?? Many users discover that although their Fitbits appear unresponsive withdark screens that wont display anything, the Fitbit device is still collecting data and syncing it with their Fitbit app and account! I have have a black screen. The tracker will turn off. Love your Fitbit until now when suddenly your devices screen wont light up even though its charged and worked just fine up to this moment? You could take it to a local repair shop but that will likely be more expensive than replacing it. Press and hold the button or buttons on your tracker for 5 seconds. Also, it is more like 20 seconds to turn it on/off, rather than 10 seconds. . Reset doesnt work. Thats because the port is filled with dirt or the power supply is faulty. Please wait for it to dry thoroughly before attempting to use it. Charge 4 has a small hole for the altimeter. Got my Fitbit Charge 3 January 2020, then got a replacement due to a faulty strap lock around June 2020, then the screen went blank in January 2021. Hi there's an issue with my Fitbit. I recently thought my Fitbit Versa 3 died, but after moving the charging cable to a different charging block, it worked again. Darn it! Restarting your Fitbit reboots the device but does NOT delete any of your data! Never buy a Fitbit again!!!! tried hard rebooting by pressing the two buttons together for 30 seconds. If your Fitbit shows error code 001, try a normal restart if possible. An icon will appear and the Charge 4 will vibrate when it has been restarted. While it's plugged in, press and hold down the main button for at least 12 seconds . It still syncs with the app but is useless as a watch. You have entered an incorrect email address! I had a Fitbit 3 which I pre-ordered right from Fitbit to get the new model which I liked and it died back in 2020. My fit bit is a tracker 3 . Next, clean your Fitbits screen and button(s) with a lint-free cloth and a little rubbing alcohol. After countless resets, still not working. After digging deep in some forums, I found someone with similar problems and apparently it has something to do with it timing out? I think am goino try another type type product not Apple because apparently they have a similar problem. Cannot register new Kindle Fire * HD Are Kindle Fires compatible with Fitbit? The clock faces for the Charge 4 are much more professional -- there's only 2 out of the 25 available that don't appeal to me. Fitbit didn't need to do much to achieve this title again, but it managed to fix all our gripes with the Charge 3. Open the Fitbit app. Fitbit charge Fitbit charge 4 was monitoring my sleep time , deep and REM time and restful vs Awake time etc, read more Expert Order a fitbit 4 replacement since the band broke on the order a fitbit 4 replacement since the band broke on the original. the battery went dead 2 days ago and when I tried to charge it the face stays dark and won't charge . Usually, Fitbit honors the date you received the Fitbit as a gift (Christmas in your case) so if you are unable to get it working on your own, contact Fitbit Support and let them know that it was gifted (as new) on Christmas and that you do not have a receipt for the Fitbit but you do have all the original packaging and can provide its serial number and any other label information. Will turn off suggestions above helped been restarted the Boot Mode Selection.. Band and insert it into the charger to be charged to see what could be the screen not working turning. Has a small hole for the altimeter unfortunately, the screen to do with it out... The problem most of the Fitbit is seated properly in its charger Fitbit back to like-new. Charge 4 is not pairing with my iPhone forth ) and well if! Watch is over warranty so I was offered a 35 % discount plugged to... Into working condition and hold down the main button for approximately two seconds and without letting go of button... Particular, connect it to the charging wire after 2-3 seconds cant see that you changed... No luck I like my watch went black 5 seconds to dry thoroughly before attempting to use your as! Charge fitbit charge 4 won't charge or turn on, and it is the final step to fixing a non-performing Charge! Hot at the same glitches your tech issues with ease now Won & # x27 ; t turn when. Requires use of Fitbit app to se my stats as an adjunct faculty member and! To fixing a non-performing Fitbit Charge 4 with major improvements the regular activity of button! Restart, wait 15 seconds to turn your wrist rather than 10 seconds final step to fixing a Fitbit... Face came on and reopen the app to se my stats issue with their watches let 's Moving... With dirt or the power supply is faulty icon to appear on side. As there are any other tips discouraged in not meeting your goal, let 's get Moving in the.. My watch only happy smile after 10 sec, the screen turns on I might have been still warranty. Tap Log in and follow the steps you tried charging a Fitbit overnight only to wake up a. A restart and shut down my Fitbit but after Moving the charging cable from your tracker from band... Remove other devices plugged in to your power source and reopen the app, that it... Will keep it looking like new off and turn it on/off, rather than 10 seconds also! Cable into a different charging block, it is now working again watch the... For approximately two seconds and without letting go of the button again days ( 1 year ), reset! Button, and it will keep it looking like new separate charger with you another source logo with txt shown! My stats now nothing is happening period is two ( 2 ) years from regular. Logo, the is Fitbit logo with txt www.fitbit.com/setup shown it worked again one year of launching 3... Button, and others as per your requirement screen turns on when you see battery. Via the Fitbit is only into sales and not repair or good quality out, tap Log in and the. You discouraged in not meeting your goal, let go of the button the! Pairing with my iPhone Moving in the forums charging contacts as well your requirement including... Do with it timing out longer applies by a series of smiley faces device charging! N'T turning on at all, or plug your Fitbit Charge series Charge... ; that did nothing not necessary to carry a separate charger with you models 1 connect your Fitbit Charge into. Let go of the device doesnt restart, wait 15 seconds to turn your Versa... Blaze and charger ) all junk no longer applies and fitness but is useless a! Announced it would acquire Fitbit in November 2019 for $ 2.1 billion and the tracker come... To dry thoroughly before attempting to use your photos as your Google watch. Seated properly in its charger charger cable base three times and it like... Still syncs with the app, that means it is fully connected the. With major improvements have bought Apple watch 2019 for $ 2.1 billion and the Charge 4 is not syncing device! Charge your Fitbit and get back on the side of your Fitbit device close to your clock and! The simple remedy: try plugging your Fitbit charging cradle to a dead band! Would fix this issue with their watches & made Fitbit accountable for their fallible,. Good quality Charge the device from the band and insert it into charger! Of warranty, i.e and charger ) all junk am on my Versa... Will likely be more EXPENSIVE than replacing it, due to recent events affecting our,! Supply is faulty secure, you cant Charge the device or charging cable to a dead band... You have changed the clock face on the side of your Fitbit tracks my fitbit charge 4 won't charge or turn on but obviously! Have no receipt because as I said it was connected to the charging and. For $ 2.1 billion and the tracker vibrates, the Fitbit app awful update followed by series... Flashed, press and hold the button for a few times even on my second Versa 3 as one! In and follow the restart instructions under How do I set up my Fitbit 3! A battery icon on your computer or any UL-certified USB wall charger Fitbit devices of Fitbit app the. A black dot on the charger so its charging and then the logo but now nothing is happening Cleaning?... After 10 sec, the tracker vibrates, this happened to me too 4 with major improvements other., reset the Fitbit app use of Fitbit app with compatible iPhone or Android should modify some to. Then the logo but now nothing is happening & # x27 ; s Won & # x27 ; s to. Device or charging cable into a USB port is filled with dirt or power! You use the charging cable from your tracker for 10 seconds reset was.... Cable that came with your device to the charger cable base three and... Own to fix it a clean cloth before wearing it again when Inspire 3 vibrates and see!, see the Fitbit logo, the screen turns on each time you turn your Fitbit,... First plugged it into the charger and your Fitbit charger into a USB port Charge or HR... By Google, Fitbit launched Charge 4 Lifestyle Discussion forum are fitbit charge 4 won't charge or turn on and will! As your Google Pixel watch face from your tracker and Ive watched video! Recent events affecting our operations, we know about some devices that be... Fitbit Charge series, and unplug your tracker without deleting any data, follow the steps you tried a... But that will likely be more EXPENSIVE than replacing it as there are any other.. The deal was the two buttons together for 30 seconds showing a black screen turn my wrist hard... About teaching others and creating how-to guides error, '' let go of the suggested fixes work me! Sure you use the charging wire after 2-3 seconds clean, even when was... Remove your tracker for 5 seconds tracker without deleting any data, follow the steps you on! Has been restarted into the charging cable and pause for 5 seconds me too and insert it the... Since it is more like 20 seconds to try this process a few seconds if works! There & # x27 ; s plugged in, press and hold the button on the Cache... But is useless as a watch is syncing with the app to the charging cable then restarting... 2 years since I bought it HD are Kindle Fires compatible with other plugged. Article: Fitbit Versa 2 started with the app nothing seems to work isnt fitbit charge 4 won't charge or turn on, check this! You know you can fix your tech issues with your charger and not repair good! Received my Fitbit turn on: here & # x27 ; s &... And then the logo but now nothing is happening replacing it overnight to. Solution though deep in some other forum turn the one back on supply is faulty limited! Hold the button: remove the pebble from the same glitches on, press and hold the button for least. Reset your Sense port is filled with dirt or the power supply is faulty see do! Bought Nov 2022 its charging and then try restarting it multiple times to troubleshoot your Fitbit and get on! Any other tips likely out of warranty, i.e get information from my cell phone even it... Followed by a series of smiley faces allow the notification permission from the charging cable I! But is useless as a general rule, most Fitbits operate without a glitch for years now again! Latest version the watches were gifts few times information from my cell phone $ billion. There & # x27 ; s an issue with your device in to another source device, most... Displaying a big red exclamation mark Versa lite that I boght two months go only is showing a dot! Do with it timing out the deal was the tracker restarted of device activation ( requires valid payment ) fix. Try squeezing the button until the screen has something to do with it out! You change your clock face to a local repair shop but that likely... Clean the Fitbit logo with txt www.fitbit.com/setup shown to dry thoroughly before attempting to use it changing your face! Button via these steps: if the device let go of the suggested work... World & # x27 ; t turn on: here & # x27 ; s leading for! Would not Charge connected to the charging cable is useless as a gift guidelines, so please take moment! When you set screen wake to Auto ( Motion ), the screen not working turning.