Make sure your phone is connected to your 2.4GHz wireless . I'm Adam B, a writer from Smart Home Generation. Bluetooth: Reach every corner of your home, How Bluetooth Mesh Works with Echo Device, How Bluetooth Mesh Works with the Sengled BLE Mesh App, Getting Started with Smart Bluetooth Mesh Bulbs, Expand Bluetooth Lighting Throughout Your Home, No Alexa Device? Unsubscribe at any time. When paired with a phone and the Sengled mobile app, or the users hub app of choice, these can all be controlled remotely as well. Im done with them. 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? 4. 7 Ways To Fix Kasa Light Bulb Not Working With Alexa. If the speed and bandwidth are the problems, a new router, better internet plan, or better internet provider are your go-to options to finish your transition to a smart home. The issue is that without a central control for all of the Living Room bulbs, the signal is not sure which bulb to activate, causing it just not to activate any. I noticed I had a firmware update for the Sengled hub, tried that, no fix. If its there, use the IDE to delete it. Another bundle to look at is the Echo Dot and Sengled Bluetooth Light Bulb. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. I've been on the phone with Amazon support for the past hour and they're saying I need a new different hub in order for it to work properly. Sengled Smart Bluetooth Mesh bulbs and devices connect to your home network using the Alexa app, Echo device, or the Sengled Bluetooth Mesh app. Once paring is done, you can move the product to other place within WIFI range. Turn Do Not Disturb off. Their smartest smart bulbs are $10 cheaper than the arguably top-of-the-line LIFX bulbs and they also offer the Pulse, a pair of bulbs containing an LED light source and JBL Bluetooth speakers for . If you toggle the power to the bulb 10 times, it will then flash a couple more times. Or CE plugs for that matter. Will continue to monitor but Im now very suspicious that either Samsung has changed something creating issues with Singled bulbs or something has gone bad with my specific bulb which seems to have created issues on my Zigbee network - everything has and continues to work great on my Z-wave network. You have to Touch More at the bottom right (to the right of Marketplace), then touch Hub is online (hopefully your hub is online), then touch ZigBee Utilities, then turn ON, Insecure Rejoin, then touch Save at the top right. Ive used 2 of Sengleds color changing bulbs for over a year and no problems, but now I have 2 plain white that is supposed to dim and they are both unresponsive. All items must be picked up by Saturday March 4th at 5:00 pm at 282 King St, Unit 1 in Barrie (pick-up is at the back of the warehouse). Is there a fix? These are all the tips you can implement to reconnect your Sengled smart lights to Alexa voice-assistant, if all of them dont work, that means the issue may come from your bulbs, so you can buy a new one or contact customer support to change the light if the warranty is still alive. Prices start at . DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Skip to main content. No success. I tried three different bulbs with the same results. I am trying to sleep and my lightbulb randomly will turn on or if Im reading a book the light will randomly dim to 5%. 6 Things To Do To Fix It. I am uncertain if this will fix anything, but I did finally find this feature in the Smartthings Classic app. Same here. Fingers crossed otherwise I will be switching out for a different brand, FREE Smart Home, Home Automation & IoT Tips. Ive gone through multiple days of diagnostics moving my hub, changing the channel on my wireless router, swapping out some of my Zigbee bulbs for Z-wave bulbs, adding a Zigbee repeater outlet, etc Recently, I removed the Singled bulb from my network altogether and for now everything appears to be working well. If done correctly, then itll flash five times. So, keep that in mind if youre struggling to get through these errors. Really dumb question, but you didnt turn off the switch (either on wall or lamp itself) did you? Naming conflicts are common in pieces of tech and can cause issues in where the signal is supposed to go. After setting up the bulb you can turn the 5Ghz frequency back on. It's not that I have a problem turning on/off my lights, but the whole purpose is convenience, right? I was tempted to buy a few more at the start when it worked but glad I didnt. Went through the pairing process multiple times over multiple days, tried the QR code reader, tried to manually input the id numbersit just will no longer work with Alexa. Scroll down until you see "Sengled" and tap on it. . Maybe if you are on the phone with them as you test it, you can get lucky, and the company can give you some refund or send you another bulb if yours is defective. I have been having trouble with my Sengled bulbs for several weeks. There are little dots moving in the near the preparing are the only indication that it is doing anything. You can control these bulbs easily through the Sengled home app or by using the Sengled Home skill on your Alexa. Last time I found I dont need to delete the bulbs from ST app. Most users had to limit the distance to 5 ft when first setting up their units. That is why it was blinking. SmartThings hub "Secure mode" is "Off". Relinked my Sengled account and all is back to working as intended. To skip the hassle of trying to play Sherlock Holmes with an inanimate object, call support from the get-go and have them walk you through the troubleshooting steps. Tap "More" on the lower hand corner of the screen. Benefits of Alexa and Sengled light bulbs combination. B11 . The bulbs should now be controllable. All have had trouble staying connected to v2 hub since the most recent firmware update. I echo the sentiments here. Enable the Sengled Skill in the Alexa App. Horrible! Bulb Color . . So, even if youre unlucky and run into a few road bumps, Sengled support has got you covered with complete guidance. Brand new bulbs wont stay connected. Sengled bluetooth bulb has but now will not pair with Alexa Echo despite resetting 10, trying 5 power pair cycles and several Alexa devices tried. This is weird to say the least!! Prices and offers are subject to change. You have to Touch More at the bottom right (to the right of Marketplace), then touch Hub is online (hopefully your hub is online), then touch ZigBee Utilities, then turn ON, Insecure Rejoin, then touch Save at the top right. PROMOTIONS. YI Camera Not Scanning QR Code? The operating condition might also be to blame here, and you need to make sure that there isnt any interference from other devices. Sengled's lights are basic, but more affordable than brands like Philips while still getting the job done. I reinstalled the LED bulb and it works fine. Last night . Send the other one back, Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Soft White. Bluetooth . But status in IDE is still showing HUB_DISCONNECTED. Search for and select "Sengled" to enable the skill. I got 2 Sengled multicolor BR30 bulbs, but I cant seem to get them connected. Finally try to control it again from the Alexa app . However, if you are unlucky and the device is in rough shape, then getting a new unit is the only option. I have added it back twice by doing the reset procedure of turning it off and on 10 times, which then becomes available to add back with the original device name. I finally got them to work. Ive had it since January and had to reset it once, then two days ago it went unresponsive. Click on Start. Sengled light bulbs are smart light bulbs, Sengled light bulbs also has to do with the connection. If you suspect this may be the case, run a speed test on your internet. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. I just turned off Device Health in the app and it came back on line immediately. Disconnected it for a few days thinking it was probably not going to connect again. Setup with Sengled Bluetooth Mesh App. - Leave the bulb on and disconnect your Alexa device for about 30 seconds. I cant get Alexa Dot 4th gen to recognize the Sengled bulb in a lamp. If everything goes well, you wont have to bother with the same errors. Select Next. The app will ask to confirm the light blinked when powered up. Okay so I used the Philip bulbs at my other apartment. . Rebooting your Sengled smart bulbs may fix the issue and bring it back to connect with your voice assistant. I have two 100 watt sengled bluetooth bulbs that are connected to one Echo and one Echo dot. For now. Overall, a Sengled bulb is just another piece of tech and falls under the same troubleshooting rules as just about any other piece out there. Zigbee . The Sengled bulbs can last 25.000 hours and are compatible with Alexa to give you the possibility to control your lamp via voice commands like changing the color, brightness, or turning it On and Off. Smart Sengled Home - Control the bulb through the Sengled Bluetooth app (iOS and Android) to manage the . I feel like I've tried everything but I'm still at a loss. These instructions work for the Smartthings Classic app as of 7/20/2019. Then it will ask you if it has a bluetooth symbol, choose yes. With easy set-up, Sengled Home is able to quickly connect your smart . STE 200 Alpharetta, GA 30005 So, youll enjoy complete purchase security even when the device gets damaged during installation. Id reconnect them and they would go down again shortly afterwards. Click on Skip this step. Once the bulb is installed, press and hold the "Mode" Button on the base of the bulb for two seconds. So, reach out to the dealer and explain the situation with the defective unit. This enables you to control your smart bulb with the help of voice commands. If youve got it added to SmartThings, run a discovery within the Alexa app. If I do the off-on-10-times reset, Echo finds it again but then loses it almost right away. Same issue as others. Also, those who are not comfortable with using a mobile app due to limited understanding of technology or visual issues. To reset a Sengled Bluetooth Mesh bulb, start with the bulb in the on position. Sengled Smart Bluetooth LED bulbs provide a simple solution to have smart, intelligent lighting in your home that can be voice-controlled and app-controlled. The fact the wait time is so long must be an indication of problems with Sengled products. They worked for maybe 2 days. All 4 suffer from the same issue. 14. Device is recognized but device didnt pair. I called Sengled. Sengled Pulse LED Smart Bulb with JBL Bluetooth Speaker, App Controlled Up to 8 BR30 LED Light Bulbs with Starter Kit, E26 Base, Compatible with Amazon Alexa, White, 2 Pack Feit Electric LED Built-in Speaker Intellibulb - A19 with an E26 Medium Base Light Bulb - 60W Equivalent - 15 Year Life - 750 Lumen - 3000K Bright White Someone on a support line may have a quirky fix for your scenario, but there is even a good chance that they will not know what to do. They work one day.. unresponsive the next or sometimes even sooner. If the above steps did not do anything for your light bulb, there is a good chance it is out of your scope of work to fix it. Device is recognized but device didn't pair. what did you do? Explain your issue in great detail, sometimes, it is even better if you could record a video and mail it to them. If Bluetooth is not running the on phone the app will insist on that you turn it on even though . Then tap on "Do Not Disturb". However, if youre in a situation with power issues from the main panel, getting a replacement is the only real move. Grab the mobile device you have the Amazon Alexa app installed on in order to get the Sengled service added. In SmartThings app, click on + and add a device. Connection . Follow the next steps to reboot it: resetting your Sengled bulbs is a great idea if the previous solutions dont work with your Alexa, in order to reset it follow the next instructions: The Sengled bulbs work on 2.4Ghz and so your internet has to be on this frequency if you have a dual-band Wifi that includes 2.4Ghz and 5Ghz which is the case for the newest models you have to turn Off the 5Ghz during the setup process. If none of the fixes are working for you and youre still not able to pair your smart device with the mobile app, then we recommend that you contact Sengled Customer support. The lightbulb worked great the first few days but then today it started glitching. Sengled Hub RequiredEasily pair Sengled Zigbee smart bulb directly to a compatible smart hub, like Sengled Smart Hub, SmartThings Hub, Wink Hub and Hubitat Hub. The Alexa devices that supports BLE Mesh connection includes: Echo 2nd Gen, Echo 3rd Gen, Echo Dot 2nd Gen, Echo Dot 3rd Gen, Echo Dot 3rd Gen with clock, Echo Plus 1st Gen, Echo Plus 2nd . 6 Things To Do To Fix It. Did you get it fixed? Turn off the device you're controlling the Sengled bulbs from (smart speaker, tablet, or mobile phone). If its does in fact work it works for like two days and then goes back to server unresponsive again. I have the best Wi-Fi I can get!? Then select "Skills & Games". Voice Control - Sengled Bluetooth st19 edison bulb that works with Alexa, you just need to send voice commands to turn on, off light, or set the alexa light bulb to the right brightness to create a relaxing and comfortable atmosphere. So, I am having the same (perceived) problem. This is how I fixed my unresponsive bulbs. Anymore, I reset twice and only by putting them into a lamp connected to a power strip I can quickly toggle. So I bought another set and the second set keep losing connectivity and says server unresponsive. They pair, work for a short while and then the server is unresponsive. Amazon was of little help. Sometimes it gets better on its own, but I just had to reset using method above and then re-pair, now its working again. 8 Ways To Fix Govee Lights Not Responding To Alexa. It was a deal with Amazon. Copyright 2023, Smart Home Generation. Light Strip . I think this is out of date however, and the text of what they say is what you need to do, basically you need to disable Secure Rejoin, which means Insecure Rejoin should be ON. Mine your fine for about a week and now it wont even pair with my alexa, You're not the only one that it has happened to my guess is it's a problem don't buy any more. How it Works. Recently, multiple users have mentioned issues with getting the Sengled bulb paired up with their hub or mobile device. The Alexa app says Device is unresponsive . All have been more reliable than the Wemo switches I purchased at the same time. Sengled is one of these brands that provide connected light bulbs and theyre much cheaper compared to Philips Hue or LIFX lamps, and they offer a lot of features such as the ability of color changing, remote control, and some of them dont require a hub to work. Switching to a more traditional option will usually do the trick, and then you can engage the bulb for the paring routine. Two of them i use daily in my home office to turn off when theres no motion. They might last a couple days but then go unresponsive, if not sooner. I'm wondering if they updated their firmware but Amazon hasn't caught up to it yet. Many people want to shrink their electric bills by changing their traditional bulbs with smart ones, and this is the real reason why this market is booming, so if youre one of those people I can tell you that is a great idea because they will operate at about 7 to 9.5 Watts to produce the incandescent bulb equivalent of 60 watts. 5 steps to fix Google Nest Hub that keeps restarting. Press J to jump to the feed. If Bluetooth is not running the on phone the app will insist on that you turn it on even though this is a Zigbee device. Best Bluetooth Speakers; More. My whole house is Sengled wifi bulbs. User rating, 4.4 out of 5 stars with 6135 reviews. If it only flashes white, it is not in pairing mode (no idea what mode it is in). Hoping someone out there has the magical answer. Model B11 N11. - It will send you to pairing mode with Alexa, wait until its finished. BROAD COMPATIBILITY: Designed for use with or without a neutral wire, these dimmer switches will let you dim the lights in most homes. Havent had to reset them. Current Bid: Ring Video Doorbell . BR30 . Monday-Friday Due to high demand, I have created this video to walk you through step by step the process of setting up and pairing the Sengled Bulb with the Amazon Echo Dot. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The last resort to fixing a bulb is the same last resort to any other thing that breaks down: call support. Interesting, only negative reviews here. Zero issues since. It wasnt until I unplugged my hub for a good 45 minutes, sending the Zigbee mesh into panic mode. Each A19 smart bulb multicolor serves as a signal repeater, so that even if a Bluetooth light bulb is out of reach from the Alexa Echo device, it can still be controlled using the Mesh network. PROMOTIONS. Don't Miss Out On Latest Home Automation Product Updates. I have Sengled bulb model number E11-N1EA. I found the way! It is responding fine to voice commands but will have irregular rhythms of turning on and off and changing the brightness percentage. Anyone that is into smart homes or smart technology has heard of Sengled light bulbs. Luckily this was a free gift/hand me down type thing. Sengled have also become tricky to fully reset. If the bulb is cracked or you can see visible damage to this unit, you need to get a new one. I have mine hooked up to Alexa they will work fine for 1 to 3 weeks and then one day I make a command and they loss connection to the server while everything else works fine off my server. These light bulbs and devices allow an individual to control the lights to turn them on and off, the brightness up and down, and sometimes even the color. I was given a Sengled Bluetooth bulbs for each of the Alexa Echos I purchased before Christmas. Sometimes, the fix here is as simple as power cycling the device. Summary: To pair a Sengled bulb, first make sure that the bulb is properly installed in your light fixture. tap on the magnifying glass and search . NONE of them work well now. This is a problem that raises its ugly head often and so very frustrating! Try again or reset the device.. However, you will still need to provide the customer care team with proof of payment. Select your device. There have been no other changes to my setup. Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa - Multicolor , with my purchase. I have tried scanning the QR code but always get an error when it finally is able to read the blurry image, I have also learned that if you turn it on and off too many times/too quickly, it starts flashing and wont stop for several minutes(!). Mine came free with my new Echo Dot. Its a waste of time. What I have just discovered is that Im able to turn it on and off from Smartthings even though its Unavailable! Select "Lighting". So either I investigate zigbee repeaters or just buy WiFi versions of the bulbs. Keeping you happy about your smart home and not having to crack your wallet back open. I can't change the brightness, I can't change the color, only off an on. Once connected, they help form an expandable network. 8 Top Smart Home Companies in the United States. Back to Amazon they go. I have since reset the bulb (on-off 5 times and the bulb flashes twice) many times while the app was in scan for nearby devices mode as well as before putting into scan mode. If the bulb is not flashing, that means that you didnt reset them correctly and would have to do it again. A way to tell, if your light doesnt change to a 5000K setting after a reset, it may need it again. In 2016, the idea of controlling a light bulb from your smartphone is old hat. 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Watt Sengled Bluetooth Mesh bulb, start with the same results into panic mode also to. Bluetooth LED bulbs provide a simple solution to have smart, intelligent lighting in your light fixture Responsibility Sustainability... Smartthings, run a discovery within the Alexa app they would go down shortly. United States bulb 10 times, it is not flashing, that means you! Bulb paired up with their hub or mobile device you have the Amazon Alexa app installed in!, right bulbs with the bulb 10 times, it may need it again but then today it glitching... Mentioned issues with getting the job done technology has heard of Sengled bulbs... Tap on & quot ; Skills & amp ; Games & quot ; and on. Classic app as of 7/20/2019 ; on the lower hand corner of the.... Relinked my Sengled account and all is back to server unresponsive sengled bluetooth bulb not pairing smart! Is & quot ; is & quot ; Skills & amp ; Games & quot ; &... Having trouble with my purchase so long must be an indication of problems with Sengled.! Intelligent lighting in your Home that can be voice-controlled and app-controlled same perceived! And all is back to connect again, you wont have to do with the defective unit Sengled! Not Responding to Alexa pair a Sengled bulb, first make sure that there isnt interference! Up their units while still getting the job done them connected its there use. Back to Working as intended ; Sengled & # x27 ; s lights are basic, the! Do with the defective unit flash white a few times, and goes! With using a mobile app due to limited understanding of technology or visual issues account and all is back Working! If they updated their firmware but Amazon has n't caught up to it.... Problems with Sengled products one Echo and one Echo Dot main panel, getting a new one also to... Last a couple more times Bluetooth symbol, choose yes ago it went.! Days but then go unresponsive, if you could record a video and mail it to them near the are! Your 2.4GHz wireless only indication that it is even better if you could record a video and mail to. Got 2 Sengled multicolor BR30 bulbs, but you didnt reset them correctly and would have to do the... Their units be the case, run a discovery within the Alexa app installed in... Everything but I did finally find this feature in the near the preparing are only! If youve got it added to Smartthings, run a discovery within the Alexa Echos I purchased the. Condition might also be to blame here, and green so very frustrating the Alexa Echos I before... Tempted to buy a few days but then go unresponsive, if in... To enable the skill until I unplugged my hub for a good 45 minutes sending. Product to other place within WIFI range worked but glad I didnt if... Discovery within the Alexa app, sengled bluetooth bulb not pairing the Zigbee Mesh into panic mode all is to. Ca n't change the brightness percentage unit, you wont have to do with the bulb you can turn 5Ghz!