Refer to the image below. However, what is ‘it’s been working find’ Lmfao. Buy a Dyson instead, see what happens. These contacts are located at the undersurface of a robot vacuum cleaner, and it is natural that with all the cleaning around they become soiled. I’ve had this one for a few months now and it seems really loud lately and the motor exaggerates when when I turn it off haha. So, if there is a problem with your device, you can just simply check out the following: If not, reset it. The very first thing you need to check is the warranty information. Check the wheels, especially the front directional one. The other day I noticed my Shark Ion Robot would run for a few minutes and then stop. Shark ION RV750: Conclusion. Required fields are marked *, As an Amazon Associate I earn from qualifying purchases. Hi. Customer service for there products are awful! They have both passed away now and they are my problems. Is there a band that spins it? More suggestions? So, if you can’t solve the problem contact the customer service at 1-800-798-7398. Shark Vacums Suck!!!!! Let it cool to work well again. Changed battery and cleaned out vacuum and still had issues. Where (Durban / Pinetown South Africa) or how can it be fixed? Normally, there are 2 filters on the top of the motor. Often cables, strings, and hair get tangled to the wheels and cause your device to limp. Sometimes any kind of large and stuck material can block the duct. Then there is the master troubleshooter- the factory reset. The Basic Checking. If the warranty is expired, you should take it to the nearest shark service center. The other one doesn’t suck into the cup but deposits dust on the foam filter. Here in this article, we will provide you with the solution of most faced problems along with effective instructions for accurate use. Shark vacuum problems affect how well the vacuum operates, including preventing it from picking up dirt and debris properly and potentially causing the machine to release already-contained dirt into the air. Attach wheels and your Shark vacuum is ready again to work. That’s why we have collected the most common problems and suggested an effective solution for users. We took it seriously and we only write for people, real people who are seeking research-based informations. If you still do not have a shark vacuum cleaner or have been planning to get a new one, you should take a Shark APEX. You should leave it to the expert. August 13, 2020 Elaine. Your Ion is facing a threshold taller than ¾ inches and cannot run over it. Every filter has limited space to gather dust. But today my cousin took it for vaccuming.. After 1 hour continous use its suction stopped working. Because most of the time the vacuum cleaner stops working because of the stuck dust and blocked area. Hello Ana, sorry to hear about the inconvenience. Anyway, since the battery is still totally functional as you speak – I am guessing some lose wire joint in someplace. What is going wrong? It was working properly till this day. So, it’s awesome to learn to repair it yourself. Hello! But it’s better to get a new vacuum cleaner than buying a motor. I have a shark vacuum, can’t remember the exact model but it has the duo brush roll. Your vacuum cleaner dust cup has a fixed space to gather dust. Your email address will not be published. I took it apart and removed the roller to check for anything that might be preventing it from spinning and didn’t find any dirt or anything. The vacuum sucks all the dust with the help of air duct. This is especially true if you have pets that shed hair and fur. Then one day when fully charged I tried to use it and it turned on for 2 seconds and then off. It started blinking the green light on the beater bar that flashes and will not engage the beater bar. Suppose, you have done everything excellent. So, keep your vacuum cleaner clean to provide you the perfect cleaning service. I am guessing suction might be getting lost for some reason. Filter replacement: Usually, the vacuum cleaner stops working while the filter is full. Hi my name is jeannie brick i just bought a shark apex. Shark APEX given below and find the downloadable warranty information stored as a PDF format. Brush roll is properly rotating. Hello Jeannie Brick, Don’t worry we will suggest you the way of troubleshooting the major problems as well. These filters are not meant to serve forever. The Shark ION RV750 robot vacuum cannot replace an ordinary upright vacuum cleaner when it comes to cleaning power. 6. The Max suction mode can be used if you need the robot to work at its best (most of us do), while “Spot” cleaning means that the robot will move in a circular pattern around a designated point. Here are the problems and their solution. Use appliance only with included lithium-ion battery. Follow these simple steps to get it working like the first day you brought it home. Press the bumper back several times and check that it moves freely. For a tall thing getting in the way, remove it or move the device on the other side of the threshold manually. No matter the model, the vacuum is circular in shape; the body is either matte grey or light gray, with a black finish. Ergo, after a hard reset, your Shark Ion Robot’s memories with you will be wiped clean. Most often, this problem arises when the charging contacts become dirty. Earlier versions (720) had “Spot” button instead of “Max”. In such case, the actual problems remain on the plug or the main connection. Thank you. If your robot vacuum is bumping into walls, chances are, it has gone into the escape mode. You need to attach the nozzle very carefully. Roomba 960 Review – High Tech Features, Budget Price. So I took the old side wheel that was still good off the first robot and put it on the second robot. FAQs, troubleshooting & manuals Buy replacement parts Register a product Check order status Get warranty information Return a product Get app help Contact Shark ® Join the Clean Evolution ® . While buying the gadget you are provided a manual instruction book for the accurate setup, inside the packaging. NO MORE!! It looks as if it hasn’t been put on properly and is stuck how can I release it without breaking it. It doesn’t spin. This is more likely to be a mechanical problem. You can also reset your router and see what happens. Check the brushes to see if they have worn out. Sorry for such late late reply. Which model? A hard reset is the last and most effective troubleshooting feature of any device including your little Shark. Roomba 890 Review – a great budget vacuum with wifi. What did you mean by “isn’t lifting” The lift-away feature is not working? Tap on it and voila, you are done. However, whatever it is, all of them are fixable. Dirty Side Brushes. Don’t freak out. I have a shark as the 1110 cordless vacuum my problem is I’ve cleaned everything out the actual Bass the where the roller is that goes on the carpet that will turn on both speeds if the handle attachment that contains the motor in the dust cup and everything is not attached once I attach it to the floor unit it stopped working I am at my Wit’s end I do not know what the problem could be I’ve checked for any clogged debris I’ve even taken another vacuum and vacuumed it out I cannot seem to get it to work do you have any idea what might be my problem thank you for any information you may be able to provide, The front plastic cover needs to be popped back into place. You have to loose the brush roller first. I am disappointed and plan on returning to Walmart. Shark vacuum brush not spinning? It has only got a lot on its mind and needs some simple troubleshooting hacks and reset techniques to come to its senses. Remove all the connection and disconnect from the electricity. Couldn’t quite get you there. Currently outside. Hi, how do I check or replace the power button on my Shark 320. Please try your search again later. How do I do this? Every customer gets a minimum of 2 years of warranty (it can be more) while buying the device. A factory reset is typically recommended in the following scenarios: When you are planning to sell a robot or transfer ownership of your robot to another user. The second one hit it’s one year and is doing the same thing!! i like my vacuum would like to be able to keep it working, can you help? Getting a Shark ion robot to help with your cleaning can be one of the best decisions you’ve ever made. Plz help. Model number IF260UKTH, Please be a bit more clearer. It seems to be working OK but today the white lights (not the roller light) that usually stay on while using it are blinking. My Shark up wright vacuum cleaner is 12 months old however is judders when pulling back on the carpet. I had the same problem, I took the head off of the handle and found a small plastic bag in the head. 41. Getting started with the device is quite easy but questions about how to reset Shark Ion Robot is another story. By handle I mean the area that’s suppose to be released when pushing the red button. I’m afraid of breaking the handle to get the hose out. We were thinking the motor could be bad but before we spend the money to replace the motor we want to know if that this could the problem. Shark cordless – pet hair recently being caught in teeth of front roller rather than being sucked into the vacuum. Page 5 USING THE SHARK ION™ ROBOT USING THE SHARK ION™ ROBOT SETTING THE CLEANING SCHEDULE INSTALLING THE SIDE BRUSHES IMPORTANT: If your robot does not beep or show the Schedule icon, you may be out of range. https://www.ifixit.com/Guide/Shark+Navigator+Lift-Away+Deluxe+NV360+Power+Button+Replacement/98641. Because the cost is almost equal. And I do not see the high price as unusual, if you want to get better, you’ll have to pay better. It turned out there is a small white connector under the white top that had come disconnected from the board on the red part. Clog in the hose is another reason for the blockage. Most of the time, you don’t need to do anything about it. shark navigator upright vacuum motor replacement, NEW!! Newer Shark rotator, worked fine first few times but after using it today it would not turn off and had to be unplugged from wall! A relatively solid cleaner, though it could do better service centers are able to determine the complexity repairs... 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