Thanks for contributing an answer to Salesforce Stack Exchange! There is a chance that there will be no plain text body. My need is to get, for example, 200 first character of a rich text area without HTML markup. Power Platform and Dynamics 365 Integrations. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Entire plain text body is saved. Note:RTF messages that are encrypted with labels will face limitations and may be prone to conversion issues. Click View more options for interacting with this person. Can the Spiritual Weapon spell be used as cover? (I'm not sure if that is what it is referred to as: Salesforce Flow Learn more about Stack Overflow the company, and our products. If so, and you just want to place targets, you would use anchors in HTML. Select Click to Add, and then select Long Text from the list. I have an Email Service setup. Im trying to build a TOC on a Knowledge Base article. DOWNLOAD NOW, Subscribe to one of our CRM newsletters here! This includes