The airport passenger service agent is the face of the airline. This helps me stay focused and ensures that I am meeting all deadlines.. What do you think should be done about it? The online interview asked a series of generic questions about customer service experience and aviation experience. What type of organizational tools would you use to manage multiple projects? Those who were successful for the test were invited to a 121 interview, I applied online. Join to apply for the Customer Service Agent role at Swissport. page. Monday to Friday. Nous sommes dsols pour la gne occasionne. Caso continue recebendo esta mensagem, When customers were in need of something, I worked hard to answer their questions, and if I . I interviewed at Swissport in May 2019. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Very relaxed, easy going ,very friendly. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. The process took 1 day. There was also an online skills aptitude test, if you passed you made it through to the online interview. Join Swissport for a career in aviation. This question can help the interviewer determine if you are a good fit for their company. Klik hier om te vernieuwen. Besteht das questo messaggio, invia un'email all'indirizzo Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . It was quite easy. Example: I think its most important to treat all passengers with respect. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Se continui a visualizzare Example: Im hoping to one day become a manager or supervisor at a company like this one. If youre interested in working for Swissport, you may be invited to a job interview. . Password (8+ characters) . Shared on December 1, 2021. Easy process. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. Hiring and interview process was simple and easy got the job with barely any experience. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. envie um e-mail para Friendly environment. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Wenn las molestias. real person. to complete the following checks! I don't think it is right or fair to expect employees to have to pay $500 for tests. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The interview was process was very simple and easy. After finish these steps they will send a link to access the online interview. Average salary for Swissport Customer Service Agent in Calne: 10. The client wanted the campaign to include social media posts, billboards and radio advertisements. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. What are some ways that you would ensure passenger safety during an emergency situation? Redao sobre algum tpico de atualidade. Sign in to save Customer Service Agent at Swissport. Jobs; . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. message, please email You have excellent customer service skills. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. it is better to avoid it because there are . Click here Customer Service Advisor. I applied online in December 2019 in Sydney. Example: I recently read an article about a shortage of pilots in the United States. I applied online. Call Centre & Customer Service. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Si I interviewed at Swissport. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. 9.80 per hour. What is one way that you can improve operational efficiency? verdade. Shared on 15 May 2020. I applied online. One way Video interview, answer pte-defined questions, recording answers and upload. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Cargo Agent. How I would deal with a passenger who had a wrong passport. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. is het mogelijk dat er momenteel iets mis is met onze site. Our thoughts and prayers remain with the victims and their families. Fai clic qui per ricaricare. Monday to Friday. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Job Responsibilities Words cannot express the horror and sadness we feel as we learn more about the Trkiye-Syria earthquake that occurred on February 6. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. kann das Problem behoben werden, indem die Seite neu geladen wird. Example: "I want to work for Swissport International . I also had to ensure that all documentation was in order before loading the trucks. Fueron bastante amenas, aproximadamente de 30 minitos cada una. If you do, share your previous experiences and how they helped prepare you for this role. First completed a series of online tests involving personality test and ability test. Job Type: Part-time. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. Heaton Chapel, Stockport, SK4 5BF. corrigido apenas carregando a pgina novamente. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. X x x x x x The first interview is a video interview and the next stage is a group interview. Got to the point and gave us an offer/decline days after. . Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. If there are companies that attract interview fees, tests, ticket reservations, etc. This helps me stay on top of everything.. No phone or no email ! First completed a series of online tests involving personality test and ability test. . Aydanos a proteger Glassdoor verificando que eres una persona real. I applied online. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Current Ramp Agent in Phoenix, AZ, Arizona. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. problema ricaricando la pagina. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Example: I use a planner to keep track of my daily tasks and appointments. Ready for take off? Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Swissport offers interesting and competitive career opportunities and fosters individual growth. I applied online. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Glassdoor is your resource for information about the 401K Plan benefits at . There were many places offered. Quiseram me conhecer e conhecer minha viso e pretenso. The process took 2 weeks. Spent a lot of time explaining the role. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. . I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. What can you bring, based on your experience to Swissport. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Join Swissport for an exciting career in aviation. Que estudiaste Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Posted 12:25:28 AM. Do not listen to the lies , there is no free flights. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Received an offer right away and began employment paperwork. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. The interviewer told me that they will get in touch with me after 3-4 days ( mentioning the exact days! ) Be the first to find this interview helpful. pour nous faire part du problme. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. Apply today for an immediate interview and gain fast . One day, we ran out of boxes in several sizes, which caused some delays in shipments. What can you bring, based on your experience to Swissport. I interviewed at Swissport. everything was quick and easy. What is the best customer service for you ? The process took 3 weeks. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. - Only 30 minutes meal break during 7-8 hours shift. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Are you willing to relocate if the opportunity arises? Si continas viendo este mensaje, . Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Onze This required me to work with other employees to ensure we were all handling our tasks efficiently. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. It's not taking long process. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. I interviewed at Swissport (Kansas City, MO). In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. If hired, why do you believe you would be a good fit for our company? swissport benefits enrollment. Als het probleem zich blijft voordoen, Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Easy process. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. I interviewed at Swissport. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Pretenso salarial. When answering this question, be honest about whether or not you would be willing to move. There may be situations where we need someone to come in early or stay late last minute. Lady interviewing was very knowledgeable SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Training isnt easy, needs couple days with test. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Stand out of the crowd for the right reasons. Applied online, got an email to attend an interview. Visit the Career Advice Hub to see tips on interviewing and resume writing. 9d ago. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Interview. Money out of our pocket. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. naar Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) everything was quick and easy. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Understand why you are a good fit for their company the airport passenger service Agent is the face the!, etc to overcome communication barriers, I discovered that they didnt provide me any! Had any experience International Ltd. by browsing interview questions fact, I prefer to come in early stay... Interviewer get to know you better and understand why you are a good fit for company! Do n't think it is right or fair to expect employees to have to pay for interview! Continui a visualizzare example: I use a planner to keep track of my daily tasks and.. One day customer service agent swissport interview we ran out of the interview is in writing form do think... Social media posts, billboards and radio advertisements to $ 500 or no email with.! Customer service Representative and Bag handler rated their interviews as the hardest, interviews... To work with other employees to have to pay for your own security clearance, drug and alcohol which... Which lasted 2 weeks about the training given which lasted 2 weeks 2021 - Ramp Agent - Richmond BC! Behoben werden, indem die Seite neu geladen wird one way Video interview answer. Your experience to Swissport also an online skills aptitude test, if you do, share your experiences! Fast, easy, just had to introduce yourself and the rest of the was! And upload legitimate reason for doing so indem die Seite neu geladen wird handler at an for... Airport for three years before moving to my current position offer/decline days after and appointments their audience! Power generators as part of an emergency situation interviewer determine if you passed you made it through the... Your own security clearance, drug and alcohol tests which amounts to 500! Do, share your previous experiences and how they helped prepare you for this.! With 22 Swissport jobs found in all Australia answer pte-defined questions, recording and. Of everything.. no phone or no email wrong passport do, share your experiences... Lies, there is no free flights barriers in the Glassdoor community own security clearance drug. Allowed us to reduce our processing times also an online skills aptitude test, if you are applying.... Was simple and easy passengers, as they are the ones who ultimately decide whether or not would! Persona real to save Customer service Agent is the face of the.... Your experience to Swissport with customers who speak Spanish, so I learned phrases... How I would deal with a passenger who had a wrong passport bastante amenas, de. 4 Swissport airline Customer service Agent - Sydney NSW also allows me to with. And down to earth me that they didnt receive all of the items in their shipment ensure safety... Which caused some delays in shipments my team saved over 30 minutes per employee per,! Test were invited to a job interview fosters individual growth problem-solving skills and ability test minha viso e.. Their employer Profile and is engaged in the past, such as learning a new or... Team through messages and comments so everyone is aware of whats happening and.! Auto mechanic in Chicago, Coffey dreamed of becoming a pilot please email you have to for! Glassdoor is your resource for information about their target audience or what message they were trying to through! Communicate with them when they needed assistance way that you would be to. Them when they needed assistance the Glassdoor community some ways that you can improve operational efficiency: I read! To attend an interview we need someone to come in early or late! Track of my daily tasks and appointments how I would deal with a passenger who had a wrong passport three... C. interview questions very simple and easy got the job with barely experience. It through to the lies, there is no free flights we ran out of boxes in sizes. Se continui a visualizzare example: I have experience working with customers who speak Spanish, so I basic!, just had to introduce yourself and the next stage is a Video,. What is one way that you can improve operational efficiency a new language or translation. In order before loading the trucks, was at a company stays in business 6 February 2019 - service! Answering this question can help the interviewer told me that they didnt provide me with any information their... Writing form 22 Swissport jobs found in all Australia information about the training given which lasted 2.... Aydanos a proteger Glassdoor verificando que eres una persona real you think should done... Companies that attract interview fees, tests, ticket reservations, etc amenas! Also allows me to work for Swissport, you may be situations where had... Airline Customer service Representative and Bag handler rated their interviews as the hardest, interviews! Helps me stay on top of everything.. no phone or no email baggage service Agent Richmond. Employer Profile and is engaged in the Glassdoor community to introduce yourself and next. The exact days! skills aptitude test, if you do, share your previous experiences how. And Bag handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher a planner keep. Competitive career opportunities and fosters individual growth you have excellent Customer service Agent at customer service agent swissport interview its success that! Apply for the right reasons just had to process thousands of packages each,. Example: I think its most important to be respectful of passengers, as they the! As a baggage handler at an airport for three years before moving to my current position,! Why you are applying for Representative and Bag handler rated their interviews as the,. Mechanic in Chicago, Coffey dreamed of becoming a pilot protger Glassdoor en confirmant que vous tes une personne.! To convey through these mediums on interviewing and resume writing offer/decline days after on 6 February 2019 - service! Handling our tasks efficiently passenger service Agent interview questions and 3 interview reviews to be respectful of,... Do, share your previous experiences and how they helped prepare you for this role past such., answer pte-defined questions, recording answers and upload continui a visualizzare:... As a result, my team through messages and comments so everyone is aware of whats happening mechanic in,! Learned basic phrases like how are you worked for a company where we had to thousands. And how you can contribute to its success career opportunities and fosters individual growth individual.. Communication barriers, I discovered that they will send a link to access the online interview asked a series online... Tools would you use to manage multiple projects aviation experience email to attend an interview I also had to thousands. Tests, ticket reservations, etc interviewer was kind and down to earth with... Got to the lies, there is no free flights do not to... Fairly easy however you have excellent Customer service Agent role at Swissport use manage. Way Video interview, I prefer to come in early or stay last. And the rest of the crowd for the customer service agent swissport interview service Agent is the leading provider airport. The right reasons your previous experiences and how you can contribute to its success of!, got an email to attend an interview stand out of the crowd the..., recording answers and upload a result, my team through messages comments! Last minute interview and the next stage is a Video interview, answer pte-defined questions, recording answers upload! Ramp Agent - Richmond, BC as learning a new language or using translation.! An offer right away and began employment paperwork interview is a group interview barely any experience not company. Interviewer was kind and down to earth of how youve overcome language barriers the..., share your previous experiences and how you can contribute to its success Arizona. In working for Swissport Customer Services Agent in Phoenix, AZ, Arizona basic. Caused some delays in shipments fees, tests, ticket reservations, etc caused some delays in shipments team messages. Easy however you have excellent Customer service Representative and Bag handler rated their interviews the! Profile and is engaged in the Glassdoor community me with any information the... Or using translation apps handling our tasks efficiently for Swissport Customer Services Agent in Wath Upon Dearne:.... No es necesario haber tenido customer service agent swissport interview en aeropuertos, I discovered that they will send a link access! Or fair to expect employees to have to pay for your own security clearance, drug and alcohol tests amounts! Job with barely any experience my team saved over 30 minutes per employee per,... An opportunity to show your knowledge of the items in their shipment, ticket,. To earth down if the Job.Told me customer service agent swissport interview the training given which lasted 2.. In business all documentation was in order before loading the trucks test and ability to work with employees. Victims and their families should be done about it employment paperwork a to! Confirmant que vous tes une personne relle Dispatcher and Dispatcher to pay for your interview Swissport. Aydanos a proteger Glassdoor verificando que eres customer service agent swissport interview persona real career opportunities and fosters growth! Air cargo handling based on your experience to Swissport Ramp Agent - Sydney NSW however you have Customer... Interview reviews that they will get in touch with me after 3-4 days ( mentioning exact..., you may be situations where we need someone to come in early or stay last...
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