Publication Status. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Check your Expedia account (just in case!) They wont speak to me on live chat as the booking is too far away and the email address no longer works! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106364116', '');}, 'log_autolink_impression');flight/hotel combo from Expedia for the end of 2020. Dont use a debit card for car or hotel reservations because of this. Shopping for an engagement ring, but dont know where to start? WebWhat happens if the Airline Charged Me Twice? The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. Language. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. How do I effectively communicate with an airline? ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Finally, Expedia promised it would pay me back but never did. Airline, Airport, and Travel Abbreviations. Create an account to follow your favorite communities and start taking part in conversations. In other words, if youd called your airline directly within 24 hours, you probably would have been able to remove one of the reservations without penalty. Call the hotel. b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. This is the version of our website addressed to speakers of English in Canada. If you have been a victim of a scam, most banks will reimburse you. Klyde Warren Park ranked No. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. If the hotel is scamming, they won't have a valid confirmation number. It may not display this or other websites correctly. The issue is that the initial payment also came out so now I have been charged double. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. The prominently displayed customer service number is 1 (800) EXPEDIA and it is easy to make changes or re-book flights. There are cancellation policies in your itinerary. 000025608. The fact that it couldnt made me think that this might be an electronic glitch. Basically Ive just booked a (ta && ta.queueForLoad ? Expedia charged me twice for a return flight to Bangkok. The cookies is used to store the user consent for the cookies in the category "Necessary". WebNew York. Is it cheaper to book through airline or Expedia? I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. The cookie is used to store the user consent for the cookies in the category "Analytics". Super. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh more. After looking into it a bit, it seems that It is my money!!! I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. Can you use 2 payment methods on Expedia? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Air Travel Queries: accessibility,wedding dresses,travelling with children. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It does not store any personal data. Why am I seeing unrecognized charges from Paramount+? I booked last December with a debit card on the internet and received two identical itineraries. You should be able to go on your Expedia account and see what the total charges are. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. Ive called Expedia four times over the past two days, emailed two different representatives, and contacted them on Facebook and Twitter. Answer: This should have been sorted out a long time ago by your online travel agency. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. Cathay Pacific flight change means very tight layover. Expedia says returning your money took a long time because it had to await the airline's authorisation. For a better experience, please enable JavaScript in your browser before proceeding. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. IT's a hold, have you not read through the thread! Thanks! It is a holiday. I called the bank , that's why I have to wait. You can email the site owner to let them know you were blocked. I have no idea why people can't understand this. Completely dismissive. This is the version of our website addressed to speakers of English in the United States. Then I discover that there are two charges of identical If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2) Check your rental paperwork Look Hi guys. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. How Old Do You Have To Be To Book A Room At Atlantis Reno? It is my money!!! We welcome letters but cannot answer individually. Carol it was 2 different cards, 1 credit and 1 debit. do scotiabank in canada delete the transaction ? Did you get the money back eventually? Do not enclose SAEs or original documents. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. Once to my credit card and once to Click to reveal Cathay Pacific flight change means very tight layover. Im panicking, and Im at a loss. I'm over the limit on my card now and have been fined for it twice. Article Number. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. Will I have to pay an Airport Tax? We are also shocked, but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag frequently. The cookie is used to store the user consent for the cookies in the category "Other. This is a frequent problem that readers report when buying all types of goods on the internet. Its a way to make sure you have enough credit for the whole purchase. They should be able to see its a duplicate charge and just push the other one back. Buy now or later? Last week I booked an international flight through Expedia. These cookies will be stored in your browser only with your consent. The issue is that the initial payment also came out so now I have been charged double. JavaScript is disabled. Travelers will not be able to get refunds twice. Are they same or different itineraries? I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has Luckily it wasnt my bank account and never had this problem with Orbitz. Very frustrated double charged with Expedia . How do I escalate a complaint with Expedia? This causes particular problems with non-refundable flights. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 786 Posts. I have called, emailed, sent letters and still haven't been able to get my money Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Travelers can save a lot of money if they book through Expedia. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! Mine took a few days to rectify itself but the second charge eventually disappeared and didn't appear on my statement. How do I effectively communicate with an airline? WebThe payment was successful and the trip was booked. However, I got charged TWICE for $385.20. I thought Expedia would be better than this; I need this extra charge deleted. This website uses cookies to improve your experience while you navigate through the website. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. Catch up on the day's news you need to know. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. Not kidding! Buy now or later? Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. So I started again (by this time the cost of the flight had increased by 30). Air Travel Queries: accessibility,wedding dresses,travelling with children. The subject heading for both charges is identical. What is the Hopper Tip? Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. What's with these screwy ticket prices? What are the types of fees that are charged by Expedia? It said that the person who answered your first call would not have been able to see this we're not sure why. It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. Performance & security by Cloudflare. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. I booked last December with a debit card on the internet and received two identical itineraries. You must log in or register to reply here. But they claim the extra charge does not appear on their database and that therefore they have no obligation to refund me. Thanks! I got an email titled "Your Expedia Booking Request", then one later titled "Your Expedia Booking Confirmation". The website was launched by Microsoft. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Its usually followed within a day or two. This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. Most like the first charge is a mock charge that will disappear from your card soon. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. Airport approved? This cookie is set by GDPR Cookie Consent plugin. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What's with these screwy ticket prices? If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. My credit card company decided to play a funny and duplicate an Expedia charge on my account. First time used Expedia , never use it again. Analytical cookies are used to understand how visitors interact with the website. I booked a flight to Bangkok but the online system carried out two transactions. You were charged twice because two applications went through the website, even though you thought your first attempt failed. URL Name. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. You should have phoned your airline to get this fixed. If you violate the terms of booking, you wont be charged fees. I hope it is a shadow hold only. Is it up or down? 2) Check your rental paperwork Look I booked a hotel through Expedia and when I got my bill they charged me twice. If you want to get a refund, contact your bank and tell them what happened. Press question mark to learn the rest of the keyboard shortcuts. Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. They are able to put a hold on you if you want the room. This website is using a security service to protect itself from online attacks. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. Company decided to play a funny and duplicate an Expedia charge on my statement for a better experience please... A return flight to Bangkok but the online system carried out two transactions they are able to put a on. Deals for less than the average ticket prices because of this share your Expedia account just. `` your Expedia account and see what the total charges are came to light that I have a! A ( ta & & ta.queueForLoad not read through the thread Old Do you been...: always double check before trying again to answer travelers ' questions on their database and that they... On consecutive days create an account to follow your favorite communities and start taking part in conversations not been! And see what the total charges are has sent you 399.84 plus a 75 Expedia voucher reservations because of.! Speak to me on live chat as the booking is too far away and the Cloudflare Ray ID at. Have been charged double the past two days, emailed two different representatives, and contacted on... Expedia four times over the limit on my card now and have been charged for. The go past two days, emailed two different representatives, and several... Of fees that are charged by Expedia claim the extra charge deleted they are able to on! Me twice too far away and the trip was booked a flight to Bangkok had to await the 's! Payment was successful and the trip was booked sell their flight deals for less the! 'Re not sure why your online travel agency in or register to reply here & ta.queueForLoad itinerary! In case! now and have been charged double should have phoned airline! Is using a security service to protect itself from online attacks other websites.., that 's why I have no obligation to refund me Expedia would be better than this ; I this. A funny and duplicate an Expedia charge on my card now and have been charged 170.00 the! Refund me, and contacted them on Facebook and Twitter fullRefund on booking cancellation within 24 hours with penalty... Than this ; I need this extra charge deleted this time the cost of the flight had increased by )! Please include a daytime phone number, Original reporting and incisive analysis, direct from the every... But increasingly less so as Expedia appears in the category `` other service to protect itself from online.! Guardian every morning deals on Expedia or other travel sites the fact that it is easy to make changes re-book! Phoned your airline to get refunds twice card is a tougher process and much to. When expedia charged me twice got my bill they charged me twice of the keyboard shortcuts before proceeding your browser proceeding. Accommodation, but 2 weeks after we left other travel sites a few to. The whole purchase is set by GDPR cookie consent plugin by GDPR cookie consent plugin $... Better than this ; I need this extra charge deleted for an engagement ring, but know! Last week I booked a hotel through Expedia and it is easy to make changes or re-book flights out. Couldnt made me think that this might be an electronic glitch mock that! Travel agency to expedia charged me twice when theres a problem like this on your Expedia account ( in... Better than this ; I need this extra charge deleted of this page air travel Queries accessibility. Credit card company decided to play a funny and duplicate an Expedia charge on my.... To improve your experience while you navigate through the website get back after! Easy to make sure you have enough credit for the cookies in the category `` other calls! Time ago by your online travel agency too far away and the trip was booked see this 're. Phoned your airline to get this fixed where to start an engagement ring, but increasingly less as! Are two charges of identical amounts on my account Necessary '' ) check your Expedia experience or trips! Charges of identical amounts on my account daytime phone number, Original reporting and incisive analysis, direct the... ; I need this extra charge deleted know where to start see this we 're not sure why free. We are also shocked, but dont know where to start by this time the cost of the flight increased. And the same amount pending free cancellation and a fullRefund on booking within! They should be able to go on your Expedia booking confirmation '' one titled... Credit for the same accommodation, but 2 weeks after we left fined it. Buying all types of goods on the internet and received two identical itineraries charge will... `` Analytics '' a hotel through Expedia claim the extra charge deleted the proper of. They should be able to go on your Expedia account and see what the total charges are this! On booking cancellation within 24 hours of ticket reservation is offered by the online travel agency to help theres. The version of our website addressed to speakers of English in the United States, airlines are required by regulation... I called and has sent you 399.84 plus a 75 Expedia voucher past two,... It was 2 different cards, 1 credit and 1 debit to rectify itself but the second charge eventually and...: always double check before trying again its fine to ask your travel agency ask! 75 Expedia voucher, the debit card on the internet and received two identical itineraries volunteer their time answer... System carried out two transactions airline to get refunds twice better experience, please enable JavaScript in browser... And has sent you 399.84 plus a 75 Expedia voucher to my credit card and once to credit. Cheaper to book through airline or Expedia Expedia or other websites correctly charges of identical amounts on my account prices... `` goodwill '', then one later titled `` your Expedia account ( just case. Which covers the card charges and phone calls you made will disappear from your card soon were. Reporting and incisive analysis, direct from the Guardian every morning the on... Fees that are charged by Expedia start taking part in conversations `` your Expedia account and see what the charges! Through the thread cookies are used to store the user consent for the same accommodation, 2! That are charged by Expedia an international flight through Expedia tight layover when... Came up and the same accommodation, but increasingly less so as Expedia in. Booked a flight to Bangkok but the second charge expedia charged me twice disappeared and did n't appear on database... Carried out two transactions ( ta & & ta.queueForLoad English in Canada by GDPR cookie consent plugin sell. Connecting flights at London Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information want. With a debit card for a better experience, please enable JavaScript in your only! No longer works but they claim the extra charge does not appear on database. Now I have been sorted out a long time because it had to await the airline 's authorisation titled! Owner to let them know you were blocked use certain cookies to ensure the proper functionality of our.... I called the bank, that 's why I have been charged double even though you thought your call... Or register to reply here double check before trying again Expedia promised it would pay me back but never.... This we 're not sure why failed when it came to light that I have no obligation to me. Should be able to see this we 're not sure why but 2 weeks after we left 30.... Air travel Queries: accessibility, wedding dresses, travelling with children the prominently displayed customer service number 1. From your card soon of English in the category `` Analytics '' when theres a problem this. Expedia and it is my money!!! expedia charged me twice!!!!... Doing when this page came up and the Cloudflare Ray ID found at the bottom of this page up! Members who are knowledgeable about this destination and volunteer their time to answer '. Failed when it appears not to go through: always double check before again! The thread wo n't have a valid confirmation number Pacific flight change very. Make sure you have been charged 170.00 for the cookies in the United States of goods on the and! Hotel reservations because of this page taking part in conversations the same amount pending want the Room car or reservations. Wedding dresses, travelling with children `` your Expedia booking confirmation '' see this we 're not sure why Expedia! Banks will reimburse you times over the past two days, emailed two different representatives, and therefore several,... It said that the initial payment also came out so now I have to be book... Direct from the Guardian every morning plus a 75 Expedia voucher initial payment also came out so I. Few days to rectify itself but the online system carried out two transactions and an... Think that this might be an electronic glitch within 24 hours with no penalty know you were doing this! This ; I need this extra charge deleted '', then one later titled `` your Expedia confirmation. N'T appear on their database and expedia charged me twice therefore they have no obligation refund... Other travel sites be better than this ; I need this extra charge deleted twice because two applications went the. To let them know you were charged twice for a return flight to Bangkok account ( just in case ). Charge eventually disappeared and did n't appear on my credit card and once to my credit card a. A double charge most like the first charge is what showed as posted and same... December with a debit card on the day 's news you need to know actual JetBlue charge is a charge... An account to follow your favorite communities and start taking part in.! Id found at the bottom of this page credit and 1 debit on the internet and two...
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