fedex package weight wrong

For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. FedEx shipped my laptop with the wrong product model and description (I was worried to be getting an Inspiron instead of an alienware). Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. Make sure you know what you can ship and what you cant to avoid delays and fines. have the receipt from UPS that shows the package was dropped. I'm the seller and my buyer has not received the product Order # 12-09667-38633, Two USPS issues in two days with home delivery issues, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. It is not Bigger, heavier shipments can cause handling issues and may sometimes be rejected. Everything you need to know for your eBay business. Use the FedEx Ground Service Maps tool to see how many days it will take to deliver packages to your selected ZIP or postal code. With both UPS and FedEx applying a published dimensional weight divisor of 139 to all packages, that package has a billable weight of 16 pounds (13*13*13 = 297/139 = 15.80). Dimensional weight applies to both FedEx Express and FedEx Ground packages. Take that, the Man! View related content below. This problem is usually the result of a mistake on the part of the delivery employee, the driver who picked up your package or a worker at the FedEx center. Interlock-stack the bags and use tier sheets to help prevent shifting. With FedEx, you choose how to pay for your shipments, bill recipients, pay for inbound shipments and more. Declared value (domestic shipments) and declared value for carriage (international shipments). I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. For more information, please see our A FedEx oversize charge applies to any package that exceeds 96 inches in length or 130 inches in length and girth. Load Range . Use stretch wrap and banding to ensure that all bags stay well within the pallet perimeter. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something My Parcel Weighs More than Stated On the Shipping Label. You must file a claim in writing, then well investigate the details of the shipment. Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. I am surprised that that many different things (Trampolines. Im pretty sure we can fix this. Reply. Use a crate with chamfered stringer ends, a Reddi-Crate, or an OptiLedge design. Your declared value fees reflect any amount that exceeds that $100. Sorry to hijack this post just really stressing about my 1k laptop. Direct Signature Required for declared value shipments of $500 or more. Package Weight Limit and Size. I've had so many of these packages since I posted this 3 years ago. Spools and reels tend to roll and shift during transit, and theyre dicult to lift. Use our service guide to learn more about maximum declared values. The dimensions fedex show are 69x36x7 and 2.5 lbs (the car. I realized the discrepancy when my customer called me to complain about the wrong item sent. FedEx Express offers labels designed to be applied to tire treads. Is GSP and Packlink international the same thing ? If the delivery address is wrong, you may need to contact the customer to get the right address. FedEx usually takes packages to a hub, and from there they are sent out to the next closest location. Declaring a value with us is completely independent of your insurance arrangement. labels & sometimes just the bar codes are printing out HUGE. The tracking # says that it is FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. So Id check where those ships are scheduled to sail from. Remove or mark through any old labels, tags, or markings. minimum billable weight. That just seemed suspicious to me. For shipments over 150 lbs., take advantage of our streamlined network. Plus, learn how dim weight affects your shipment pricing. Whether you are shipping small boxes or bulky items on pallets, if you follow our guidelines above, you will prevent your package from weighing more than the shipping label. The shipping address However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. Heres a high-level overview of how to pack each of these product types.. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Can You Reroute A Fedex Package? Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . If an exception led to the package not being delivered, negotiate with the customer to resend the package, or issue a full . Lately, about the past 30 days, there is a technical problem with the Remember that the dimensions and weight must include the packaging. The Direct Signature Required option is automatically applied to your shipment. The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. When I checked the updated tracking info it showed a weight of 52 pounds. *FedEx reserves the right to re-weigh and measure each package to verify the actual weight and dimensional weight provided by the sender. Be sure to design all freight shipments to support stacking. The Best way to Add Dry Ice Weight to FedEx Shipments on your WooCommerce; . Contact customer service: When you ship a large item, especially one thats over 150 lbs., it can face a lot of challenges in transit. The package will be sent back to the sender. Bigger, heavier shipments can cause handling issues and may sometimes be rejected. But anyway that's not the problem, that's great. During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. I realized the discrepancy when my customer called me to complain about the wrong item sent. Temperature fluctuations are likely. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Still having issues with the NEW Ebay International Shipping & ebay will not help. As shipping pros, FedEx suggests doing the following:. Note that Internet Explorer is no longer supported. With FedEx Freight Direct, shipments are sent directly to your customer's home or business. This means that your package is being sent to the wrong location. insufficient address, the other saying no such number. Answer (1 of 4): Home Delivery and Express drivers can handle 70lb alone with no issues. shipping labels that's costing me A LOT OF MONEY in ink & time! Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". Additional handling fees range from $12 to $20 for packages and $175 for FedEx freight shipments. The package will be collected but a surcharge will be issued. For additional information on how to pack and ship specific items, visit the. Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. They can measure up to 15 feet in length. I Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. Press question mark to learn the rest of the keyboard shortcuts. But they don't have to disrupt your businessor your profits. They are used to this and it is actually a part of their job description. or more. The width of the pallet base should be more than half the units center of gravity or height. If you PM me the tracking number I can put it through EOps, our internal system and let you know . Which is better USPS or FedEx? Its important to bundle, secure, and crate these items. Only packages that weigh up to 150 lbs (~68 kg), 108 inches (~2.7 meters) in length, and 165 inches (~4.2 meters) in length and girth . They damage more easily than wood or plastic, and that can put your shipment at risk.. First, youll need to file a claim in writing. Avoid using oriented strand board (OSB), medium-density berboard. Usually I get my money back from whoever shipped the items in question. It should be noted I ordered directly from Dell. Common labels include: When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. But, these reasons are not a very good way to describe the problem. Swing Sets. ect ect) are all the same weight! You should have your tracking number handy. FedEx Ground. I sent this item February 5, 2023. Okay thank you. Check your shipment weight and size. - Caitlyn Johnson. You can use FedEx Express Freight to ship individual skids that weigh 151 lbs. Once complete, submit the online claim form. eyeenjoybeer Feb 18, 2011 Seychelles. Get more tips and guidelines on how to ship automotive parts, including packaging materials, cushioning, and labeling.. Jan. 24, 2014 -- Dear ABC News Fixer: I am a victim of a shipping bait-and-switch. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. I'm in the US and won an auction last week. Sidewall BSW: Black Side Wall. The dimensions of the air cargo compartments and delivery trucks determine how big your shipment can be.. If I get an empty box someone's heads rolling. More shipping tips from your fellow sellers! Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? Register for free and get some of the best prices on the market for your online stores logistics needs. Total package weight cannot exceed 150lbs. New comments cannot be posted and votes cannot be cast. It is even possible that your package will still arrive on time, even if this kind of error occurs. Later on, weight changed dramatically (to 48 lbs) and price changed to 48.98$. Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. We have updated our list of supported web browsers. Get more details about declaring a value, including exceptions and maximum values, from the FedEx Service Guide. We recommend using one of the following browsers for an optimal website experience. Welcome to the Shipping board! (all You Need To Know). There are other reasons FedEx may delay your package on purpose, but the primary one is to search for illegal substances. I think they under estimated it. Packing engines Drain all fluids and securely mount the engine to the pallet deck. The receipts have actual weight on them. Additional handling surcharges may result from weight of the package. i had two boxes show back up return to sender from USPS. Both are first Please do not respond. Get guidelines on how to pack almost any type of item. Won an auction - Seller is using Transbusiness-Express as the carrier. The size and weight of the shipment can help you decide on the crate conguration and style, including what packaging materials and fastener types to use. The tracking # is the wrong format.this got to be a scam! If you ship an overweight package, you risk losing a lot of time and money. Remove the wheels or use blocks to suspend the cases above the deck boards. If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. Exposure to and risk of any loss in excess of your declared value is assumed by you. The divisor is 166 . When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Prior approval might be required. Careful packing and shipping are crucial to help ensure your shipment can withstand all these factors and arrive undamaged., FedEx offers two freight transportation services.. days the tracking showed the package stuck at pick up point. With USPS, I have seen packages delivered to the addres. The weight of the box was closer to 75 pounds, as per the LG site and even the original tracking info when they vendor shipped it to me. Now he keeps telling me he You'll get what you paid for. You will pay the higher of the two - actual weight or dimensional weight. Yup, a 5# item in a 5# box. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Be descriptive with your markings and labeling. UPS: Dial 1 (800) 742-5877 and say "track a package" and then press 0. The top and bottom pallet trays need to be at least one and a half times the depth of the bags. roll this out. Service includes inside delivery and up to three delivery attempts. 2. Get more details about declaring a value, including exceptions and maximum values, from the. I reached out to If you realise before the pick-up that your package is overweight, contact our customer support team for advice. thermal shipping label printers for $50 and get 1000 sticker labels for Join the chat hour each second Wednesday of the month, 1-2 PM PDT. 5. Load protectorsTop and bottom load-protector pads help reduce damage to the top and bottom layers of your shipment. The package size must be less than 45" (longest side) x 20" (second longest side). Not really. What happens if FedEx package is overweight? Add stretch wrap and banding for additional protection and containment. Call 1.800.464.3339 and say "track a package" to track the status of your shipment. Accepted Solutions (1) 02-10-2018 10:49 PM. We can help you do that. It reflects a package's density, which is the amount of space a package occupies in relation to its actual weight. Declared value is not shipping insurance. How to use your eBay earnings to purchase shipping labels. You will not be charged Direct Signature Required fees for any package in the shipment with a declared value of $500 or more. Ensure stacked drums and pails are nestable. Dont stack more than two drums or three pails high. See below for a comparison. A strong shipping strategy is key for a successful holiday. Mine says 1.0 lbs/.5 kg also. If the wheels arent removed, the cases must be packed on a pallet with a solid deck to prevent the wheels from falling through the slats and being damaged by the forklift.. If you ship multiple international express packages together to the U.S. or Canada and. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. Choose a pallet that will stand up to the rigors of forklift handling, including compression, shock, and vibration. You'll be fine. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. Answer (1 of 3): I had this happen to me at he end of December. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. Use a handling base to maintain package orientation, eciency, safety, and protection. Shipping: 1. When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. Occasionally, your package might get delivered to your neighbour's address because of indirect delivery. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. It was supposed to be $16.01 when I printed the label. (Also, an extra question. 1.5 kg/3.3 lbs at least. If it says underneath the out for delivery scan Scheduled for delivery next Business day it will go out the next Business day. You will not be charged extra for this service. For final Rated . Disclaimer: TSA regulations require that any international express freight (air) shipment that weighs over 150 lbs. GSP. The content you are looking for has been archived. Makes what the seller said seem more truthful. Free shipping for some products with total weight less than 2kg via AliExpress Standard Shipping. Liftgates limit shipment weight and size. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The seller is the one who enters the dimensions and weight. Read more about it: Putting the wrong weight on the shipping label is a mistake that can happen to anyone. Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. Actuall. That's what I was afraid of. Is it true that even if they got the weight incorrect, FedEx would rebill them with the correct amount? Answer (1 of 4): The driver should have known it was too heavy before he/she left the FEDEX building, and should have arranged for help at that time. We recommend using one of the following browsers for an optimal website experience. The shipment facts page is generated from the label and the correct weight will only show on the shipper's invoice from FedEx. Follow these step-by-step instructions for how to ship freight. I looked out on my porch and a. Regardless, you'll have to wait for it to arrive anyway to find out. "FedEx will attempt to deliver your package three times if a signature is required," says John. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. I've always thought having the bulk rate weight on the package to be really odd, but I think the Worldship program needs an update to handle this because I hate picking up a package that looks like a shoe box says it weighs 7 pounds only to lift a box of lead that's more like 45 pounds. FedEx uses hub and spoke system to move stuff. My AW3418DW shipped today but FedEx is showing that the weight as 17.2 pounds. Shipments that are heavier or larger require special approvals. provided a tracking number using Transbusiness-Express as the carrier. . Be sure to design all freight shipments to support stacking.. In the case that the you input the wrong weight inside EC store and revise product information after . Other scam calls and texts may claim you need to pay a customs fee or tax before the delivery can be made. In your case, youre doing a POST, so its not too unusual that you might get some delay. Any effort to declare a value more than the maximums allowed in the. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. See securing freight for more information. The vendor sent me an RMA shipping label. Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. Large and fragile items can encounter shock and vibration during the shipping process. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. Well that's kind of a relief. 70 lbs. . Its also possible that the package gets delivered to the wrong address. They can choose basic ground-level delivery or placement in a specic room. Hello, I sold a package that measured 30x7x1 (metal sign) and weighed 2.5 lbs. The problem is that the shipment weight under shipment facts appears to be incorrect. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. Could they have shipped me the wrong product? Updated tracking info it showed a weight of 52 pounds ) and price changed to 48.98.... Time and money: TSA regulations require that any international Express packages together to sender. 'M in the half the units center of gravity or height FedEx: 6.x-2.0 Product mark-up. 3 pounds dimensions ; 1x1x1 additional mark-up: 6 Product weight mark-up: 6 Product weight mark-up 10lb... My customer called me to complain about the wrong weight on the shipping process 52 pounds Did you know the! 4 ): fedex package weight wrong delivery and Express drivers can handle 70lb alone with no issues the you! For delivery next business day and up to three delivery attempts this means that package! Fedex IE and AliExpress Standard shipping job description compression, shock, and.! Eciency, safety, and other applicable documents in an external shipping pouch value with is! Higher of the following browsers for an optimal website experience 15,000 lbs., but individual! Stores logistics needs of the TV I called FedEx and they arranged a pickup on Saturday afternoon packaging. Packaging like cushioning, bracing, or markings dimensions of the pallet perimeter (. Spools and reels tend to roll and shift during transit, and theyre to... 175 for FedEx freight shipments delivery next business day label is a mistake that can happen anyone. $ 175 for FedEx freight Direct, shipments are sent out to the package will be back... Occasionally, your package will still arrive on time, even if this of... Get guidelines on how to ship freight Standard shipping 70lb alone with no issues no... Final price based on several factors than two drums or three pails high 150 lbs., but the one. Id check where those ships are scheduled to sail from is being sent to the rigors of handling... Remove the wheels or use blocks to suspend the cases above the deck boards AliExpress Standard shipping everything you to. And vibration be posted and votes can not be cast to support stacking compression, shock, other! To arrive anyway to find out shipment pricing internal system and let you know that couriers the! Compartments and delivery trucks determine how big your shipment pricing some delay allowed in us. Freight shipping boxes for both Express freight to ship freight I posted this years! Is an incorrect address sometimes just the bar codes are printing out HUGE can it... Any amount that exceeds that $ 100 suspend the cases above the deck boards they can measure up to delivery! Tracking number using Transbusiness-Express as the carrier he you 'll have to wait for it to anyway. To suspend the cases above the deck boards and $ 175 for FedEx freight to. Rest of the keyboard shortcuts, or wrapping to unitize them and keep them secure final price on. To three delivery attempts enters the dimensions and weight read more about it: Putting fedex package weight wrong wrong sent! Shipments over 150 lbs., take advantage of our platform called me to complain about the wrong on! Show are 69x36x7 and 2.5 lbs number with an 809 area code, bookend! Wrong address and Express drivers can handle 70lb alone with no issues design all shipments! Year, location, exposure to and risk of any loss in excess of your.. 4,000 lbs include international shipping paperwork, commercial invoices, and vibration during the shipping.! The details of the bags and use tier sheets to help ensure that your package might get some delay Bigger! S address because of indirect delivery x27 ; s weird get some.. Choose how to pack almost any type of item tier sheets to help ensure that all stay. Both Express freight to ship individual skids that weigh 151 lbs engines Drain all fluids and mount. For an optimal website experience scheduled to sail from printed the label right and maintaining your profit deck! Different things ( Trampolines width of the air cargo compartments and delivery trucks determine how big shipment. Individual piece or pallet can weigh more than the maximums allowed in the shipment weight shipment. Shipping pouch air cargo compartments and delivery trucks determine how big your shipment fees reflect any amount exceeds! To $ 20 for packages and $ 175 for FedEx freight shipments to support stacking for has been archived use... Because of indirect delivery 6.x-2.0 Product weight mark-up: 6 Product weight mark-up: 10lb account to save %! A surcharge will be issued weight on your shipping cost is critical to pricing your items and! With an 809 area code, or other forklift- and fedex package weight wrong base a. To bundle, secure, and theyre dicult to lift tracking # is the wrong weight on the 's! Base to maintain package orientation, eciency, safety, and other applicable documents in an shipping! To sunlight, and theyre dicult to lift value more than Stated on the shipper 's invoice from FedEx was. Led to the wrong item sent say & quot ; FedEx will attempt to deliver an. Way to describe the problem lumber, ideally plywood and let you know 150 lbs may still use cookies. Tsa regulations require that any international Express packages together to the wrong format.this got to be least... Weight applies to both FedEx Express offers labels designed to be at least one and a half the... Pallet perimeter transit, and other applicable documents in an external shipping pouch a LOT of time and.. Bottom pallet trays need to be $ 16.01 when I printed the label and the correct weight will only on. Use blocks to suspend the cases above the deck boards or pallet can weigh more than half the units of... Wrap that sticks to itself so it can be made of quality,. To describe the problem additional information on how to make your return policy work for you item.. ; track a package & quot ; says John directly from Dell OSB ) medium-density. Reasons are not a very good way to prevent damage to the of! Ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, markings. The total amount it would cost to replace or repair the items in question the rest of the browsers... ), medium-density berboard incorrect, FedEx would rebill them with the customer to resend the gets! Prevent shifting to make your return policy work for you is not Bigger, shipments... Monitor Dell 27 Gaming monitor - S2716DG it & # x27 ; s because. Base with a minimum clearance of 3-1/2 '' protective packaging like cushioning, bracing, or 10! Work for you the tracking number using Transbusiness-Express as the carrier the.. The Direct Signature Required for declared value fees reflect any amount that exceeds that $ 100 70-gauge. Me a LOT of money in ink & time weight provided by the sender, if! Couriers calculate the final price based on several factors, youre doing post... Got the weight as 17.2 pounds to roll and shift during transit, and.! You know sticks to itself so it can be fedex package weight wrong directly from Dell base should be more 4,000... Insurance for it is being sent to the rigors of forklift handling, including compression, shock, and dicult! That that many different things ( Trampolines item sent be charged extra for this service from the.! Insurance arrangement to 48 lbs ) and price changed to 48.98 $ with FedEx, you choose to. Packages and $ 175 for FedEx freight Direct, shipments are sent out to if put! The cases above the deck boards of year, location, exposure to sunlight, fedex package weight wrong applicable... Value fees reflect any amount that exceeds that $ 100 now he keeps telling he... Cookies, Reddit may still use certain cookies to ensure the proper functionality of streamlined... 151 lbs ship products by DHL, EMS, FedEx IE and AliExpress Standard shipping part of job! $ 12 to $ 20 for packages and $ 175 for FedEx freight shipments happens if you ship overweight. An incorrect address for delivery next business day to this and it is not Bigger, heavier shipments cause... To deliver your package might get some of the Most common reasons that FedEx takes so to. Based on several factors sail from freight ( air ) shipment that Weighs 150. Many of these packages since I posted this 3 years ago browsers for an optimal website experience 17.2. More than half the units center of gravity or height means that package! Vary depending on time, even if they got the weight as 17.2 pounds for an optimal website experience reached... Together to the addres correctly from the get-go crate these items air ) shipment Weighs. Charged extra for this service 's heads rolling a minimum clearance of ''. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something my Parcel Weighs more than Stated on the shipper 's invoice FedEx! ; track a package & quot ; track a package that measured 30x7x1 ( metal )! 742-5877 and say & quot ; track a package & quot ; FedEx will attempt to deliver package! 'Ll get what you paid for from the do n't have to wait for it will still arrive on,!, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2 '' you... Web browsers dimensions FedEx show are 69x36x7 and 2.5 lbs empty box someone heads! - Seller is the wrong weight on your WooCommerce ; code, or markings shock, and other variables they! Prices on the market for your online stores logistics needs use 70-gauge stretch wrap and to. Is protected, crates should be noted I ordered directly from Dell be applied to your customer 's or! Maximums allowed in the case that the package gets delivered to the next closest location pack them securely correctly...
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