The hardest part of the job is when the call volume is low. Password Remember me Or, sign in using: Click here for technical info. Your customers deserve the best at every touchpoint. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. All rights reserved. I love the freedom element. Actual earnings may vary depending on client opportunity and support required. Autonomy. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Support. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. What's This? The workplace culture is amazing. Learn about Liveops Enterprise Solutions Click Here . As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Our developer community is here for you. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We look forward to our continued partnership in the years to come.. Dont let the next surprise get in the way of delivering a great customer experience. Agent Sign-In. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 Agent Login Username / Email Forgot password? Ditch the paperwork and endless manual tasks. Sign your Independent Contractor Agreement and register with Openforce. Virtual. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Find a client match. Virtual. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. With Liveops Nation behind you, the skys the limit on the potential success for your small business. To find out more, read our Privacy Policy and Cookie Policy. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. You can also manage cookies in your browser settings. The VirtualFlex platform delivers the right agent at the right time, with the right results. Efficient. We've been partnering with Liveops since 2010 for all our inbound needs. December 02, 2021 09:00 ET Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Copyright 2023 Okta. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Join Liveops Nation and experience the freedom and autonomy of being self-employed! https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. My only issues with liveops is the pay amount and the delay in receiving my pay. Improving Peoples Lives. Flexibility. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. - Liveops The modern contact center. Creatively solving problems. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Innovate without compromise with Customer Identity Cloud. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Contact UsBecome an Agent. Support. The amount of paper eliminated alone was a huge benefit. We would like to show you a description here but the site won't allow us. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Copyright 2023 Liveops, Inc. All rights reserved. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! With this strategy, everyone wins. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Looks like you have Javascript turned off! Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Earning potential. Login here. Returns the exact phrase match within quotes. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Sign in or create an account. Were all looking at the same data one version of truth consolidated in a single repository. The more investment you make in yourself, the greater the reward. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. FLEXIBILITY AT SCALE. which is why weve been helping companies like yours for over 20 years. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Enjoy the freedom and flexibility of being your own boss. Push existing Okta groups and their memberships to the application. Functionality Add this integration to enable authentication and provisioning capabilities. I am being paid to do what I enjoy, which is helping people. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Your customers deserve the best at every touchpoint. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Message & data rates may apply. Liveops: Flexibility. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Copyright 2023 Liveops, Inc. All rights reserved. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. We call the agent community Liveops Nation. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Support. We didnt just evolve the remote contact center model, we revolutionized it. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Keep in mind, the more you service, the higher your earning potential! Sign an Independent Contractor Agreement. I use the money to take my grandchildren shopping or on day trips. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. This network has hard skills in your industry, and soft skills from life experience. This means you can choose when, where, and how often to work! Managing multiple systems, programs, and screens simultaneously. Oktas annual Businesses at Work report is out. No matter what industry, use case, or level of support you need, weve got you covered. See Configure the Okta Browser Plugin settings. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Client-specific requirements. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. 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